Why, AT&T, why?
So Daniela broke her phone yesterday (it's a Nexus 4 we got her last year, there's something wrong with the screen, we'll see if we can RMA it back to Google).
No biggy, in the meantime she can just use another phone - for some unfathomable reason it turns out that we have a couple of extra Android phones just lying about. So let's give her the S4 that nobody is using. Right?
So we switch the SIM-card, and everything is fine. We've done this before. Sometimes you have to call AT&T and give the new IMEI, because AT&T tracks whether you can do LTE and whatever. Annoying, and I don't see why AT&T should care what equipment you have, but there you have it.. An annoying cellphone carrier? Who knew?
So this time, we do it because the whole AT&T visual voicemail thing (do we want it? I don't think so, but whatever, and the S4 wants it) doesn't work because her previous phone - being unlocked and nexus - either didn't support it or AT&T doesn't support it. Whatever.
But dammit, not only does AT&T care what equipment you have, they now say "That SIM-card doesn't work with that phone". Never mind that we called
them using that SIM-card and phone combination. No, "it won't work, and our system won't let me update your IMEI number, you'll have to go into an AT&T store and get a new SIM-card".
Oh, I'm sure their system knows that it's an old full-sized SIM-card, and that the S4 takes a micro-SIM. So I "have to go to the store" to get a new SIM-card. Never mind that I cut that SIM-card down to size long ago, and it was a micro-SIM already in the Nexus 4, and never mind that I called
you with it, and you could have picked up the IMEI automatically yourselves and just done the right thing.
Christ, AT&T. Your system is fucking moronic.
Is there a #attsucks
hash-tag? Because I'm going out on a limb here and guessing there is.