Response from the owner - 2 months ago
We are unable to find a record for these service calls partially due to the lack of name and contact information. If you contact our Quality Assurance Manager directly at 402-935-6077, he'll be happy to discuss your experience and work on a solution to resolve any issues.
We would encourage any customer who experiences a problem, to please call us first as we have an "Exceptional Service Guarantee." If you are dissatisfied with our work for any reason, we'll make every effort to meet your expectations per the aksarben ARS/Rescue Rooter Exceptional Service Guarantee.
Our technicians and plumbers have a flyer that covers the benefits of the Home Service Plan and are happy to answer any questions a customer might have regarding details. We treat all of our customers with professionalism. We let customers know of any concerns they should be aware, and ultimately it is their decision to proceed with their choice.