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Marc Stone
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Live coding music... 
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By Marc Stone | New Technology
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I've got the paid version on my Note 3. Two things are frustrating me. Firstly I cannot delete any music. It just reappears. I took hours cleaning up and the deleted songs or albums reloaded into the library. Second, when opening the equaliser, the sound gets softer and I haven't even switched it on. When I do switch it on, there is no noticeable difference when moving the sliders. 
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Hello,

Where are the songs stored on the device? Are they on the SD card? If so, what directory are they in? Were they synced using our sync app?

In Android 4.4 (KitKat), Google changed it so that apps only able to access a specific sandboxed directory. App can no longer write to every part of the SD card.

Here's a help page with more information.

https://www.doubletwist.com/help/question/what-are-the-changes-to-sd-card-support-in-android-44-kitkat/

As for the EQ, we've gotten some reports of problems so the QA/Dev team is currently investigating.

I will attach your report to the ticket that's been opened for this issue.

Thanks,
Henry
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Great for the whole family. Better than most franchise restaurants serving a similar menu.
Public - 3 years ago
reviewed 3 years ago
Been there twice now and both times the food and wine was really good. The service was efficient and friendly.
Public - 3 years ago
reviewed 3 years ago
2 reviews
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