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Park Place Hand Carwash
Car Wash
Today 8:00 am – 7:00 pm
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34450 US-45 Third Lake, IL 60030
34450 U.S. 45USIllinoisThird Lake60030
Car WashToday 8:00 am – 7:00 pm
Monday 8:00 am – 7:00 pmTuesday 8:00 am – 7:00 pmWednesday 8:00 am – 7:00 pmThursday 8:00 am – 7:00 pmFriday 8:00 am – 7:00 pmSaturday 8:00 am – 6:00 pmSunday 8:00 am – 4:00 pm
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Review Summary
3.5
15 reviews
5 star
7 reviews
4 star
2 reviews
3 star
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2 star
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Jim Starwalt's profile photo
Jim Starwalt
in the last week
They do a great job but the wait is way too long. I guess it just takes time to do a good job. It's worth the wait but I have to plan ahead for some down time
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Swats B
3 months ago
WARNING!! Customer service is very poor.... I got a gift certificate from a friend to use for a regular car wash. He had sent me a screenshot from the doubletakeoffers site from where he purchased it. Park place has frequent deals on doubletake offers site. The gift certificate had the redeem code clearly printed on it. After the car wash, when I presented the screenshot, lady at the counter insisted on giving her the number of the site from where she could redeem the coupon. At one point she says, she does this frequently, there has to be a number on the screenshot and then she says, she does not know the number! Why put such a deal, when you cannot even redeem it - Swindlers totally. She has the audacity to say if I do not show her the number, either I have to pay or she will not give me the car keys. Then she goes and keeps the car inside as though I will run away with the car with some spare keys!! Please be wary of the lady at the counter...
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Roz Beitzel's profile photo
Roz Beitzel
5 months ago
Today, I showed up at the carwash at 8am and was the 2nd car in line. Now my car looks great. I love that they open up at 8 so I can get my car cleaned on the way to work!
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Doug Duker
a year ago
These guys are great. Professional, thorough, and reliable. HOWEVER, first thing in the morning is not their strength. Their hours say that they are open at 8am and they'll take your appointment at 8am for a big project (extensive detailing) but you shouldn't expect your car to get started until 9am.
Patti D
a month ago
Apparently the owner is the person I have issue with. I was charged a $5 mid-size charge. The sign clearly says this charge is for SUVs, vans, and pick-ups. I have none of those vehicles. I asked the cashier about the charge. She apparently is the owner but I didn't know this at the time. She was rude and condescending. I later asked for the owner's card. She instead took my number and said she would have him call me. I'm still waiting for the call two days later, and I found out today she is actually the owner. This used to be a great place. Customer service used to be great, but not since she took over. I will never go back there.
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Darlene Holop
6 months ago
I have been coming to this car wash for years. Today I was charged and extra 5.00 for a full size vehicle--I have a Kia Soul! I think you need to rethink your definition of a full size vehicle. Im very unhappy and will probable not patronize you car wash any more. I did not even have enough money to tip the guys at the end of the line. I will be looking at Fast Jacks or the Car Spa moving forward. The only good thing was meeting Martin, who very kindly tried to calm me down.
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Daniel Umansky
a month ago
This place is so poorly managed now. Always seems to be understaffed. Impossible to get your car out of here in less than 90 minutes. And shame on you if you try and help them along by vacuuming your own car while your car is sitting next to the vacuums for 15 minutes... The manager will jump all over your shit and treat you like a shop lifter.
Magda C
2 years ago
Had bought a express detail package for Mom for mother's day and car came out dirty!! Took it back, manager said he was sorry but they were so busy so they had to rush. What kind of excuse is that? Manager gave me a coupon for a free future express detail. Took MY car in yesterday. When I saw them clean my car, they must have used a used and dirty sponge because it left hair line scratches all over my black car. Called manager today. They can't do anything!! Hope you go out of business!!!!
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