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MaidPro
Cleaning Service
Today Closed
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555 Burbank St Broomfield, CO 80020
555 Burbank StUSCOBroomfield80020
(303) 664-5666maidpro.com
Cleaning Service, House Cleaning ServiceToday Closed
Monday 8:00 am – 4:00 pmTuesday 8:00 am – 4:00 pmWednesday 8:00 am – 4:00 pmThursday 8:00 am – 4:00 pmFriday 8:00 am – 4:00 pmSaturday ClosedSunday Closed
We provide house cleaning, maid service, and cleaning service to Boulder, Broomfield, and surrounding areas. Call (303) 664-5666 or visit our site for a free estimate.
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Review Summary
4.2
20 reviews
5 star
12 reviews
4 star
4 reviews
3 star
No reviews
2 star
1 review
1 star
3 reviews
People talk about working mother, job cleaning, dog hair and commercial cleaning
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Aj Roche
reviewed 4 months ago
I purchased a Groupon for three, three-hour cleaning sessions and was disappointed two of the three times. First off, it took almost three weeks of calling to actually get someone on the phone who could schedule the appointments. Then, I received a call on the morning of my first appointment and was told they needed to reschedule because of short staff. For the three hour sessions I was told two people would come for 1.5 hours, which equals three "man hours." Well, the first cleaning session there was only one lady for the first hour and a second lady showed up for 30 minutes and then they both left, so I only got two "man hours" of cleaning. The quality of cleaning was fair at best, the underside of the toilet seat was dirty and there was still dust underneath all of the picture frames on my TV stand. When the second cleaning session came around I was told the maids would arrive between 11:30-12:30, I waited until 1:00 before I called the office and was told they ran late on a previous house and should be to my house shortly. I had things I needed to do so I waited until 2:00 and left. Luckily I have a keypad on my door so when they showed up at 2:15 I was able to give them the code over the phone to let them in. I returned home at about 3:15 and surprise, they were already gone. Same as the first appointment, I was shorted an hour of cleaning and the quality was fair. The office called me the day before the first two appointments to give me an arrival time, but for the third session I did not receive a call and the maids showed up the day before I had the appointment scheduled. But this time they stayed the entire 1.5 hours and the cleaning was great, they moved the picture frames and dusted under them and actually cleaned all areas of the bathroom. Overall, I was not satisfied with this company, I can understand running a little late, but to not get the time I paid for two of the three times is not acceptable.
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A Google User
reviewed 4 years ago
MaidPro is competitively priced, punctual and always respectful of our time and our belongings. I look forward to their arrival every other week. My favorite part is that I no longer have to change sheets. I just leave a clean set and can look forward to diving in to a clean bed at night. It’s awesome! We love our MaidPro team and would recommend them to anyone.
A Google User
reviewed 2 years ago
This is a very reliable service. They listen to our feedback every time and make necessary adjustments on the next visit (or immediately, if you ask). We have started using them once per week, now.
A Google User
reviewed 3 years ago
I am so impressed with the level of customer service that I receive each time I have contact with MaidPro. In addition to the superior customer service...the cleaning crew is superb! It is so nice to come home to a clean house and this is the perfect group to work with. Reasonably priced for a working family, worth every penny!
Liked: Service
A Google User
reviewed 3 years ago
They have always done a wonderful job for us. When I walk in after they have cleaned, I can feel and smell the cleanliness. I have not had that with other cleaners. They are courtious and puncutual. They come in and get the job done and don't mess around. I would recommend them to anyone.
A Google User
reviewed 4 years ago
I am extremely disappointed by my experience with this company. I had a one-time cleaning that I was pleased with and signed up for monthly service. They sent a new lady that got nothing accomplished and when we complained, they sent a trainee with her, for extra time, which resulted in even less getting done. They did not do simple tasks like dusting and wiping down countertops, sweeping or mopping. They then rescheduled our regular time, without warning, to a date when I was out of town. I got an e-mail at 11 AM (when our normal time was 8:00) saying that a lady was at my house...a week early. I was out of the country. I asked them to cancel our service, however they had already charged my card and now refuse to refund the charge as refunds are 'not the policy' of the company, in spite of the fact that my house was never cleaned, and I had not agreed to the revised cleaning date. They refuse to deal with the situation, and are extremely slow and difficult in their communication. I recommend avoiding them.
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