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Jan van Ansem
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Jan van Ansem

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Ever wondered why a mobile app can tell you the train platform before the information displays show the platform? Read my latest blog on 'social media analytics' and find the answer...
I ask First Great Western why my mobile app knows where I should go but the information display doesn’t? Do they need help with managing their information processes, I ask wittingly, as I am after all an ‘Information Manager’ by trade.
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