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Lorie Wilhelmsen
Worked at Nerium International
Lives in Durango, Colorado
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  • Nerium International
    Senior Director
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Durango, Colorado
I booked this vacation very fast...without doing any research, or checking reviews, before I paid in full...almost $12,000 non-refundable. Needless to say after reading some of the previous reviews I was mortified that I had made a huge mistake, and I expected the worst. What I found was a beautiful property. It was peaceful and quiet, with incredibly pristine grounds...both garden and beach. The rooms were fine. Not exactly clean, but the balcony on the beach was worth giving up a few creature comforts for. We had three rooms, and our share of cockroaches, two rooms had a couple here and there, and one room was infested. They were dropping from the canopy, making sleeping less than comfortable, but you are in the tropics, and everything is open, so I don't know how you get around the issue. I choose to ignore it. I also felt that the resort fee was excessive, simply because you pay for everything separate, from the cabanas to lounges on the beach, and the pool isn't exclusive, non-guests can pay to use it as well. Every time we turned around we were being charged for something, but I expected it. Our 7 day vacation was very pricey, but it was so beautiful, and I loved the location, and I would stay here again based on the location and the beauty of the property. I would be specific and ask for building 1, and request a higher floor. I would come prepared to spend about an additional $100 per day at the resort, and deal with the critters that live in the local flora, and tend to walk in and out of your room. Yes, I had cock roaches in my room, but they didn't bite, and I think maybe we make a bit too much of a bug that lives there naturally. It would be different if this were a downtown hotel, but it isn't. Don't miss out on this amazing property due to some poor reviews. Do invest a few more dollars in an ocean front room, and come prepared to enjoy a very sweet vacation spot.
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Public - 2 years ago
reviewed 2 years ago
1 review