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Let's Jump
Amusement Center
Today 11:00 am – 6:00 pm
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5950 Park Vista Cir Fort Worth, TX 76244
5950 Park Vista CirUSTXFort Worth76244
(817) 753-6650letsjump.net
Amusement Center, Party Equipment Rental ServiceToday 11:00 am – 6:00 pm
Monday 9:00 am – 2:00 pmTuesday 9:00 am – 2:00 pmWednesday 8:00 am – 5:00 pmThursday 9:00 am – 2:00 pmFriday 9:00 am – 8:00 pm, 9:00 am – 9:00 pmSaturday ClosedSunday 11:00 am – 6:00 pm
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Review Summary
2.7
19 reviews
5 star
3 reviews
4 star
3 reviews
3 star
1 review
2 star
4 reviews
1 star
8 reviews
People talk about party room, house parties, inflatable bounce house, indoor facility and general admission
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Ashley Woolbright's profile photo
Ashley Woolbright
reviewed a month ago
Don't use Let's Jump for your home bounce house rental! They were no shows! The website seems legit and they are polite over the phone. They even called the day before to confirm and ask for payment! Then no bounce house! They were suppose to arrive between 10am and 12pm. The delivery guy called me around 1:30 (30 mins before my party started) to let me know he didn't have my bounce house on his truck and was just now going to the warehouse to pick it up- that would take 30 mins and then an additional hour to hour and half to arrive at my house! He would have missed the entire party! I had no choice but to cancel. No one answers the phone on the weekends- you leave a voicemail! Thanks for ruining my little girls birthday party Let's Jump!
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Kristin Urwin
reviewed 2 months ago
Do not spend your money on this place. I bought a groupon that gave me 12 kids, unlimited jump, party room, etc. I called the day of the party to confirm my 6:30 reservation and they had changed it to 4:30 without my knowledge. many of my party guest were unable to attend and my husband only saw our child open up presents. When i got there I asked for waters for the children and they only had pop I bought a pizza (14 for large) which i think is a rip off. Then I had to ask for cups, then ran around trying to find a knife to cut my childs cake.... they did not have anything. I was in that room by myself for an hour. The place itself was poorly staffed and dirty. When I spoke to the employee after I CLEANED the party room and got my stuff together why I didnt get anything I payed for he was very rude, "My boss decided to hire all these cheer leaders and we just got this party package from lets jump." WOW, do not sit there and bash your fellow employees for being cheer leaders. He refused to take my groupon saying he has no idea what that is for and lets jump just handed over the business to the cheer leading side of things. over all I think this place is a rip off and will never come here again. thankfully, groupon refunded my money, but i have still highly annoyed.
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Bobby Bradley's profile photo
Bobby Bradley
reviewed a month ago
I rented and paid in advance for a dunk tank. The driver showed up 4 hours late and we couldn't use the game. I have now called 5 times for a refund and have not received a return call or an apology or a refund. I would NEVER rent from this company again.
Terra Wortley's profile photo
Terra Wortley
reviewed 2 months ago
It is clear from other reviewers that the communication of this business is seriously lacking. We rented a bounce house for my son's 7th bday party. The party started at 2:00. On the website, when you book, it asks for the event start time, which I entered as 2:00. Then there is an additional place to put what time you want deliver/set up. This was confusing to me, as they should set the time that they will deliver, not me. I am not a bounce house company. I have no idea how long it takes to set up, or how many other parties they have to deliver bounce houses to that day. My husband and I own a shipping company, and we make the schedule for our customer pickups and deliveries, not the other way around. On the Friday night before the party, a man from the company called to say that it looked like there was a discrepancy in the delivery time and the start time for the party. I called back a few minutes later, got a machine, and left my message, that yes, the start time was 2:00, so I needed delivery prior to 1:30. No one called back. I called again in the morning, a few times until I finally reached someone, who assured me that he would contact the driver to be sure that my delivery would happen on time. 1:00 rolled around. No call, no driver, no bounce house. 1:30...1:45...nothing. Until at 1:55 the driver called and said that he was 35 minutes away with our bounce house. Perfect. Just long enough that it would arrive too late for our guests to enjoy. When I said "can I get a discount for only having it for half of the time I needed it?", he said "I'm sorry ma'am. Technically we are arriving in the two hour window." Um....the WRONG two hour window. Anyway. We cancelled the delivery. My husband was furious, but the party went on without a bounce house. It is sad that a company puts so little value on important events such as a child's birthday. And then when they mess up, they don't have the decency to accept responsibility for it, personally, or financially. I would not recommend this company. Even if another company has higher rental rates, I would seek out a company that thinks a little more about their customer and their customer's satisfaction. Take your business elsewhere.
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Derek Taylor's profile photo
Derek Taylor
reviewed 3 months ago
Don't waste your money here. We scheduled well in advance to have a bounce house specifically themed for my son and his cousins forth bday party of 35+ kids. We received a conformation email and phone call the day prior to have it delivered and set up by 2pm for the party to start at 3pm. No one showed up or called us by 2:30. My wife left over a dozen messages to find out what was wrong and when the rep called back at 2:45 he said he could have a replacement one there by 3:30 that was for 1-2 year olds and a Micky Mouse theme NOT a Super Hero Theme. Talked to the owner and he offered nothing for our inconvenience and ruining two kids Birthday parties.
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Fiona McNamara's profile photo
Fiona McNamara
reviewed a month ago
If you are hoping for a private party....go somewhere else. We booked a private party only to find out that the the bounce house room was also booked for another party at the same time. When trying to resolve this with management, no offer was made to resolve. They have lost my futuer business. Buyer Beware.