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Surface Encounters LLC
Granite Supplier
Today 10:00 am – 4:00 pm
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16280 23 Mile Rd Macomb, MI 48044
16280 23 Mile RoadUSMichiganMacomb48044
Granite Supplier, Bathroom Remodeler
Granite Supplier
Bathroom Remodeler
Countertop Store
Kitchen Remodeler
Stone Supplier
Today 10:00 am – 4:00 pm
Monday 10:00 am – 7:00 pmTuesday 10:00 am – 7:00 pmWednesday 10:00 am – 7:00 pmThursday 10:00 am – 7:00 pmFriday 10:00 am – 6:00 pmSaturday 10:00 am – 4:00 pmSunday 12:00 – 4:00 pm
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Review Summary
66 reviews
5 star
47 reviews
4 star
11 reviews
3 star
1 review
2 star
1 review
1 star
6 reviews
"Would highly recommend their company to anyone looking for granite counters."
"She took her time and was very helpful with selection of sinks/faucets."
"We had our kitchen and bathrooms done and they look amazing."
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Dawn Knoblock
a week ago
I was very pleased with surface encounters overall. They are professional and knowledgeable . I went to many places and did my research. I took a long time to choose my kitchen granite and my salesperson Susan was very patient. The installation went well. I love my new granite.. The only complaint I have was when I wanted to choose my layout when my slabs arrived, Susan gave me no time. I had 2 days ( I work 12 hour shifts). I was told I had to be there by 930 am or my job would be delayed at MY EXPENSE. I was told my slabs would be pulled for me to look at. I arrived at 945 am (leaving a work meeting early ), no one at surface encounters knew I was coming and they couldn't locate my slabs. I stood in the cold snow while they located my slabs. The man I dealt with that morning was very nice, he also had an unexpected delay that morning. I understand things happen, but I think Susan could of been a little more understanding about my time as well. It made me feel very stressed. I thought out of character for the Susan I have been dealing with through my whole experience. Maybe she was having a bad day. If it wasn't for that experience in the end I would have given surface encounters a 5 STAR rating.
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Larry Liposky
a week ago
Our experience with Surface enCounters was great from start to finish. We changed cabinet colors in the middle of the project and everyone accommodated our review of our granite decision. We got some great ideas when we laid out our slab for cutting. We now have the wow factor in our kitchen. The installers were great. They were careful, informative and did a real quality installation. My wife says that she feels like she's in one of those showroom kitchens every day....We laugh about that often.
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Tammy Schutter
in the last week
I had a few issues with my kitchen that I wanted to address before and during my counter top install. Danielle, Tony and Nick at Surface Encounters answered all my questions and handled my concerns perfectly. I would definitely recommend Surface Encounters for Granite.
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Sylvester Chuckran
a week ago
We are very pleased with our experience at Surface Encounters. Danielle was helpful and very knowledgeable. The installers and plumber were very professional! Would highly recommend!
Shawn Proksch
a week ago
This was our second time using Surface Encounters in Macomb for a home project. The first project was our kitchen and 1/2 bath and it was such a good experience, we went back again. The second project was 2 full baths and we are equally as pleased as our first experience. The installation crew is also OUTSTANDING. Very personable and cleaned up as they went, which I appreciate. Also, they call to keep you informed of their expected arrival time so you aren't waiting all day for your install---that's a big +. I would surely recommend this company.
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Karen Widmar Platz
a week ago
Surface Encounters did a great job! During our initial visit and review of granite choices and finishes Susan Tutag was very helpful and patient. She offered professional and product specific advice. It was clear that she knew her product. Susan provided very personal service, was very responsive when we had questions and helped with many of the options and details. Excellent communicator! Surface Encounters uses a unique laser measuring device which is important for accuracy. We had a very large kitchen with some unique areas which required attention to detail and expertise. A desk/bar area again, with some unique challenges. We also had two bathrooms installed all at the same time. Surface Encounters installers were very polite, thorough and complete. We did have one bathroom backsplash in a unique softer, marble stone which needed to be replaced due to a chip and Surface Encounters replaced it and repaired any items to complete satisfaction. (Nothing in construction is perfect)...We love all of our new counter tops! Thank You, Surface Encounters!
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Chris Mckee
a week ago
I had a very positive experience with this company.My granite kitchen countertops look beautifulMany. thanks to Danielle who facilitated the whole experience and was most helpful in all ways. I will continue to use this company in the future.
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6 months ago
Melissa was fantastic to work with. Patient incredible follow thru. Prompt, informative, everything a customer expects and more. Love the technology and synergy layout. John was great. They were customer focused, friendly, very attentive and detail oriented.


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