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ClearAction
40 followers -
Center your business on customers
Center your business on customers

40 followers
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Subscribe to ClearAction's newsletter: http://eepurl.com/bf16
Here's the most recent: http://bit.ly/2kxH9e3 #CustomerExperience
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What it takes to be a customer-centered company -- Lynn Hunsaker is interviewed by Shep Hyken https://hyken.com/ama…/amazing-business-radio-lynn-hunsaker/

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New online course! Customer-Focused Communication has 6 modules:
https://clearactioncx.com/p…/customer-focused-communication/
1) Manage Intended Outcomes
2) Check Your Assumptions
3) Ask the Right Questions
4) Listen Effectively
5) Communicate Accurately Remotely
6) Advising & Partnering through Trust
(modules also available separately or in-person)

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Use code CACX to save $300 on +The Conference Board Customer Experience Conference May 4-5 in NYC . . . see you there! https://www.conference-board.org/conferences/conferencedetail.cfm?conferenceid=2860
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Join +Ingrid Lindberg + +Lynn Hunsaker Th 2/16 3-3:30 ET for live conversation: Customer Experience Scorecards: What to Measure http://tinyurl.com/cem-show (more info: https://www.meetup.com/Bay-Area-Customer-Experience-Meetup/events/237343517/)

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Do you think VoC should drive action company-wide? Here's how: http://customerthink.com/2017-customer-experience-resolutions/
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ClearAction is an accredited consultant for the Market Responsiveness Index, which drives customer-centric culture https://clearactioncx.com/clearaction-news/ -- ask us about it! +Lynn Hunsaker +MarketCulture
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ClearAction's +Lynn Hunsaker is honored to be 1 of 13 monthly columnists on CustomerThink with +Tony Ulwick, +Michael Lowenstein, +nancy porte, +Ian Golding, +David Brock, +Christopher Ryan, +Thomas Wieberneit Bill Price, Gautam Mahajan, Ernan Ronan, Krista Sheridan, Jeremy Watkin via Editor +Bob Thompson http://customerthink.com/13-ways-to-turn-customer-centric-theory-into-practice/
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