This is regarding the latest service that I received from StayGald. Let me elaborate on what happened -
Professional who came in her name was Savita, she gave me the welcome tissue for refreshment, tissue is supposed to be soaked in VLCC rose water, but savita soaked it in nail remover and gave it to me. I was unable to bear the strong smell of the remover when I tried to wipe my face. Upon clarification with her, she said someone else has filled the rose water bottle with nail remover and she was unaware of it. Mind you there was no 'sorry' from her. God knows what would have been the consequences if I would have wiped my face with it. But i ignored this thinking mistakes do happenI ordered 5 services in this order - Waxing (Hand and Half Leg), Threading, Facial & Pedicure. She started with waxing, there are still hairs remaining in both my hands and legs, she insisted me on checking if there is any hairs remaining but if is difficult to self check on all the parts. Usually during my earlier bookings professionals used to clean hands and legs after waxing but Savita said if I want i can wash it myself. I ignored this as well.I had to correct her 5 times for my threading, She was unable to see the extra hairs which was so much visible and at last she has done different shapes for both my eyebrows. Then she started with the facial (natural glow), she did cleansing and scrubbing. She is supposed to change water after cleansing but she didnt and started scrubing wih the same water. after scrubing was done, I asked her to change the water but she didnot and applied massage cream in my face. Since she didnot change the water and remove scrub properly from my face, my skin started hurting when she started the message. I had asked her to stop the service and she left.Upon calling Staygald couple of times and follow up, Trainer Miss Mamta had called me yesterday though I was told I would get a call day before yesterday, She heard everything and said she would get back to me in some time, upon that I asked if she would get back to me yesterday itself and she said Yes, but there is no news from her after that.
My order was prepayment order, if you are unable to give me the service please refund me back my money or else send some other professional to complete the order.
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