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Mood Media UK
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We combine customised sight, sound, scent, social and systems solutions to create more meaningful and more successful Customer Experiences.
We combine customised sight, sound, scent, social and systems solutions to create more meaningful and more successful Customer Experiences.

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We surveyed over 11,000 consumers in 9 countries to understand what kept them coming back to the store. Find out more about in-store customer experience trends around the world here: http://bit.ly/2rw6PvM


#customerexperience #instore #brickandmortar #2017trends
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1 in 2 millennials worldwide wants to be a part of the in-store customer experience by being able to influence music among other things. Find out more about their in-store behaviours & aspirations in our latest global study http://bit.ly/2rw6PvM
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Taking the concept of staffless stores and automated purchases to the next level: this autonomous shop was designed to travel to customers.

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Read some of the best insights from our 'Shopping with Emotion' report here: http://bit.ly/2sGvlON

“There certainly seems to be an assertion that online retail is on the verge of taking over but this notion doesn’t correspond with the demands of consumers. The research suggests that while retailers seem relatively pessimistic, consumers plan to continue going in store for their shopping – especially the youngest generation, which one would expect to be totally digitally-dependent.” – Valentina Candeloro, Marketing Director International, MOOD

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How shopping malls are targeting today’s (increasingly digitally-focused) consumers offline

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Think with Google takes interest in how Hilton Hotels have been pioneering friction-free experiences for the handheld age:

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How Stores Can Turn Smartphones Into Their Fiercest Selling Tool http://bit.ly/2siHadQ
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Amazon Books: What retail can learn from Amazon's new bookstores http://bit.ly/2siyIuR
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In a bid to increase footfall and offer shoppers a more convenient shopping experience, Westfield has become the first shopping centre to partner with Uber to enhance its shopping experience.

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Lululemon CEO: The Future of Retail Is Bright http://for.tn/2sciPWO
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