Response from the owner - a year ago
We at Elite Limousine always offer our clients the best customer service possible & whenever possible , we can either include the tip at time of booking or at the customers request, the tip can be due the driver at the time of the event. Our drivers are trained to only discuss the contract or tip with only the person on contract. No one else - Period. Our drivers would never ask 40 people for a tip - that is just absurd! We never even received a so called complaint from this fictitious event as we would have resolved the issue over the phone or in person at our office immediately. Where are all the other 40 comments if this really happened?? This is a false review & we have asked Google to remove this posting on numerous occasions. For the most accurate & honest reviews we recommend checking with the BBB of No. Calif. at http://bbb.org , current member in good standing with the NLA National Limousine Association, & local business member of the Chico Chamber of Commerce & YP.com to read the latest honest reviews. We have no consumer complaints on file with the BBB & carry an A+ rating with several of these entities. We have over 34+ years of experience providing the best experience for our guests. With over three generations + thousands of satisfied & repeat clients - We are your passport to luxury and are driven for excellence! Cheers!