The Sharpe Collection
1010 28th St SE, Grand Rapids, MI 49508
My familiy (wife and 2 young children) were in need of a replacement vehicle. We had been to 3 other dealers looking that day with a terrible experience at the first stop. I had almost given up for the day but we were driving by and stopped for 1 last stop. My wife and I were walking down the rows looking at there stock. Shaun came out the door and asked if we needed anything and we said we were just looking and he simply said ok and to let him know if we had any questions. That was the 1st thing I immediately noticed, they did not chase us around even when I told them as other dealers that day did. We saw 2 cars of interest and then I did go back to get Shaun. He was extremely friendly to talk to. He did not give us any type of pushy sales pitch. He was nothing but helpful and very polite and professional. We asked some questions and he gave us the answers. It was a very pleasent experience if you can believe buying a car is. We told him we were going to go home and think about it and he said ok sounds great again without any pressure. I can't say enough how much I appreciate that. We did decide to purchase one of the cars we looked at the next day. I called Shaun I told him we would take it (2005 BMW 530). My wife and I went back and the car was all ready to go with a full tank of gas. Even the paperwork was fast and freindly. Shaun went over all the details of the car and the functions with us and we were on our way. The whole experience start to finish was 1st class.
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