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Whipple Service Champions
Air Conditioning Contractor
Today Open 24 hours
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Who hasn't wanted a tire swing in their yard?  This week's DIY will show you how to build the perfect swing.
DIY Network has step-by-step instructions on how to assemble a tire swing, how to tie the knots and what kind of tree you should hang it from.
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Our beautiful state has a lot of wild animals.  Check out this article to find out what you should do if you encounter one.
Many Utahns may be heading to the outdoors for camping and hiking during the Pioneer Day weekend. During these excursions, you may encounter some of Utah's wildlife. Here are some tips to help you and the animal avoid getting hurt.
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We think the boss' car looks great Whippleized. What do you think?
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We hope you have a fun and safe 4th of July weekend. 
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Go U.S.A. U.S.A., plays Germany tonight in the World Cup semi-finals.
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This is one way to cool a room in your home. If you want a permanent air conditioner fix, give us a call. 801-355-4433 
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Have them in circles
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Scott Duehlmeier's profile photo
Brandon Berrett's profile photo
Ken Gray's profile photo
Tracy Savoy (ACCA Manual J)'s profile photo
Controlled Release Technologies Inc. (CRT)'s profile photo
 
This week's DIY will walk you through how to change out your spigot. If you have a leaky spigot and don't want to do it yourself, feel free to give us a call. 801-355-4433
DIYNetwork.com shows how to fix a leaking faucet that could cause an increased water bill if left unrepaired.
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Do you know anyone looking for a great career? We're hiring. Here are the details.
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We had our annual employee summer kickoff party over the weekend.  We love our great, hard working employees who do a great job at what they do.  Thanks to everyone that came, it sure was fun. 
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Do you know how to maintain your Air Conditioner. Find out more here:
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Are you wanting to grow a garden at your home? Here are some tips in this week's #DIY  
Grow healthy fruits and vegetables with 10 tips from DIYNetwork.
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Contact Information
Map of the business location
963 Folsom Ave Salt Lake City, UT 84104
963 Folsom AvenueUSUtahSalt Lake City84104
(801) 355-4433whippleplumbing.com
Air Conditioning Contractor, Plumber
Air Conditioning Contractor
Plumber
HVAC Contractor
Electrician
Air Conditioning Repair Service
Furnace Repair Service
Today Open 24 hours
Monday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday 12:00 am – 11:59 pmSunday Open 24 hours
When it comes to your plumbing, heating, and air conditioning needs, Whipple Plumbing, Heating and Air Conditioning has been meeting the needs of Utah’s residents since 1947. We are available 24/7.
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Review Summary
4.3
359 reviews
5 star
274 reviews
4 star
24 reviews
3 star
5 reviews
2 star
11 reviews
1 star
44 reviews
"Great service, price, and professional job well done."
"But what they charged me for a new water heater and install is unbelievable."
"That is definitely is how a 5 star service champion works!"
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Have them in circles
6 people
Scott Duehlmeier's profile photo
Brandon Berrett's profile photo
Ken Gray's profile photo
Tracy Savoy (ACCA Manual J)'s profile photo
Controlled Release Technologies Inc. (CRT)'s profile photo
All reviews
Ryan R
2 weeks ago
We had Bob Scott come to our home to give us an estimate for replacing our furnace and air conditioner. He was extremely personable and professional and took the time to explain concepts that were unfamiliar to us. Above all, we appreciated his integrity, as he did not try to force us into buying a system that we did not need and that was too expensive. I wish every technician/craftsman were as honest and upright as Bob Scott.
Bob Polcha
a month ago
We had the privilege of having Bill and Chris come out to our home today to help solve a problem with our furnace. What a great team! Bill was professional, had a great sense of humor and did a great job of finding the problem and taking care of it. They were at our home within a very short time of our call to Whipple...and we really appreciated that! Both of these guys are worthy of praise ...from the red door mat to the red "booties" over the shoes...every question was answered and we were educated on a few things regarding our furnace that we were unaware of. In fact we were so impressed we signed up for the Whipple contract ! Thanks to Bill and to Chris for a great job! Bob and Kelli Polcha
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Russ Mortensen
a month ago
I want to compliment Tim for the outstanding and professional work he performed on my AC Unit. The capacitor blew out and Tim was able to show up more than 2 hours before the original show time and quickly repair my unit. He explained how to properly clean the AC unit and check to make sure it was running at its peak performance. Again, THANK YOU Tim and I will surly use Whipple Service Champions again. Oh yeah, they actually do wear the shoe protectors inside your home…How cool is that. :)
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Patrick Benson-Kingsland's profile photo
Patrick Benson-Kingsland
in the last week
They were fast to arrive, professional and made sure I understood every expense before doing anything. I had to have my AC unit replaced and they were able to come back with a crain and a new unit in just 2 days!
Gordon Holladay
2 weeks ago
I had a leak coming out of the sheet rock, on the ceiling, above the shower head! It was very odd and I had company coming to my home in a few days. Whipple's phone person was kind and wonderful and then when Randal got to my house he was the BEST! I liked everything about his work, personality, tidiness, polite, I could to on and on. I asked if I could request him every time, I really mean this! Very happy Customer.Thank you.
Brenden Davis
in the last week
I had heard all the radio commercials on their superior customer service and thought I would give them a try fixing my A/C unit when it was 100 degree weather with small kids in the house. I called and made an appointment. The appointment time came and went. I called and they said they would have somebody arrive within the next two hours. 2nd appointment time came and went. I called again. Again, someone would arrive within two hours. Repeated a third time. Finally someone arrived between 7-8 pm. They looked at my system and realized the coils had frozen over. They asked me to leave the fan on over night to help defrost it. I was told a repairman would be back the next day between 10-noon. I was told by the technician that the only time frame that he was given was in the late evening. He had never been requested to get to my home any earlier. So why did I keep getting jerked around and the two hour windows ALL DAY? Next Day...You guessed it.... another no-show. Called/promised within the next two hours.... again no luck. Repeat... finally in the afternoon repairman arrived. After leaving the fan on this whole time to defrost, it was worse than before. Apparently the condenser continued to run at the same time as the fan. They could not do anything again other than disconnecting the condenser and let the fan run for another 24 hours (48 hours straight now) My electric bill jumped up over $75 dollars that month over the normal bill for the same months in previous years. While I attribute some of that to the heat wave, leaving the fan/condenser running for continuously did not help. I was promised someone would be out early the next day. The only reason that someone did show up was because the technician who had been helping called his office to check and see when someone was going to come out. He was told it would not be until late evening, most likely. Even though I had been promised an early morning appt. It was this technician's day off, but he came out to my house to ensure my promised appointment time for that day was met. The problem was fixed finally. After a long discussion with the technician, I decided to give the company a break as it had been a very busy week for them with the unexpected heat wave. I was offered what appeared to be a decent service plan for my home. I accepted thinking the experience I had this time around was a fluke. I had scheduled last week to have a issue checked out under the service plan. Fast forward to today I had specifically requested the technician who was the last one to fix the A/C by name. I was assured this going to be the case. I was called this morning and was told the technician would be here in 30 minutes... 1 hour later the technician showed up, but it was not the requested technician. When they called this morning they said nothing about it being another technician, or asking if I wanted to reschedule for a time when the requested technician could actually make it. Apparently the first time around was not a fluke. It would appear that their superior service only applies to their commercial customers, as I was told the requested technician was scheduled on a job up in Ogden for today (same as happened the last time). Why promise the customer that a specific technician will come out when they clearly had no intentions of doing so? If I cannot trust them to keep their promises on appointment times and requests for technicians; how can I trust them to do an honest job on anything in my home?
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Jared Barrus
2 weeks ago
Absolute worst customer service and HVAC service you could imagine. My A/C went out a few weeks ago. I called on a Saturday because they claim 24/7/365 service. The lady I spoke to said someone would contact me to finalize a time. By Monday morning, no one had contacted me. I called again, and got an appointment scheduled for that Friday. Not ideal to wait that long, but other companies would have been a longer wait (aka good companies). The technician came out and replaced a capacitor, and charged me 225.50 for the $15 dollar part (check home depot), and 15 minutes of work. The A/C worked for about 3-4 hours and went out again. So the next morning (Saturday) I called to get them back out. The lady asked if it was an emergency call, and I said yes, as my family had already been suffering long enough in a 90 degree house. She said someone would call me back to set a time... Come Monday morning again, no one had called. I called again and mentioned I had reported it as an emergency, and someone was sent out that night. The guy did nothing more than hit the fan with a screwdriver, and reverse the rotation direction of the condenser fan (two times - meaning it was spinning the same direction when he left, as when he arrived). He then said "did you see what I did with the screwdriver?" The implication being that every time it goes out (and it would go out every 3-4 hours), I am expected to go outside and hit the fan with a screwdriver? That is not acceptable. I submitted a request online to their customer service with all of this info, and asked that they make this situation right (like refunding the labor portion of what I paid, since they didn't actually fix anything). I then ordered some parts and tools from home depot and fixed the problem myself. According to their price sheet, the repair I did would have cost me over $600, and I spent $100 on parts and tools.
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Brandon Loftus
a month ago
I called Whipple when my AC was not blowing as cold as it should be. They sent a service technician out and he started working. A few minutes later, another Whipple person showed up. He said he was a supervisor and was checking up on his man. Both the service tech and the "supervisor" started giving me the sales pitch. Telling me that my AC unit had proprietary parts and that they may not be able to fix my AC even if they find the problem. They kept dropping hints about how it may be cheaper to replace my unit even if it could be repaired. My AC had low Freon. The quote for the repair was over 2500.00 but if I wanted a new one instead, they could hook me up for between 8-12K. What a deal! If I signed on the spot for a new unit for between 8-12k, they would even give me a 10% discount. Even though this was an offer that I could not refuse, I did refuse it. I called Comfort Solutions. The tech found the same problem. 400.00 later, my AC is up and running. Whipple sends people out to repair units in order to get into your home and sell you a new one instead. I priced out a new unit with Comfort Solutions and was quoted 5K for a similar unit but manufactured by Trane not Amana. Whipple pushes Amana, which is not a high quality unit. Save your money and the headache. Don't call the bend you over and retail you champions, call a service company.
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