Author of Presenting with Credibility: Practical Tools and Techniques for Effective Presentations (2012) and The Leader as a Mensch: Become the Kind of Person Others Want to Follow (2009).
- University of British ColumbiaB. A.
- University of British ColumbiaM. A.
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4 Recent Twitter Updates You Should Know About (If You Don't Already)
Twitter has been one busy little bird this spring. While Twitter updates are not uncommon, it’s worth noting that this month alone, everyone
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Three Entrepreneurs Who Pitched Richard Branson Share Secrets Of Their P...
Three finalists in The Extreme Tech Challenge pitch their ideas to Sir Richard Branson on Necker Island.
Customer Journey Map: A Key Tool for Providing Excellent Customer Service
This systematic approach for documenting and analyzing your customers' experience could prove to be one of your most valuable customer relat
How Dark Social Can Affect Your Social Media Efforts
If you're still in the dark about under-the-radar social media sharing, your analytics and profit potential could take a hit.
Tools for Creating a Visually Stunning Presentation
These user-friendly tools and trends can make the difference between winning and losing in your next high stakes presentation.