Customer experience in the digital age - what really bugs the consumer these days? http://sherpablog.marketingsherpa.com/online-marketing/customer-experience-digital-age/?goback=%2Egde_74684_member_238965917
In this MarketingSherpa blog post, we analyze an infographic discussing customer service in the digital age. Learn how only 7% of marketers felt their brand experience was affected by social networks, and why that may or may not be the case.
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