If your phone system is down and a potential customer calls and receives a message such as "This line has been disconnected," he's not likely to call back. Even if your system is only temporarily out of service, you could put off potential customers permanently.
Today's workforce is mobile and connected, and technology allows them to take care of business just about anywhere. When your company has a hosted VoIP phone system, you empower your workers to be productive wherever they are.
The cloud is the perfect partner for business communications, not only because of social media and email, but also because of the dominance of voice over internet protocol (VoIP) telephony in recent years.
There's no reason to be intimidated by online meetings or the technology required to have them. In fact, many companies are embracing online meetings as a terrific way to get business done with efficiency and convenience.