Response from the owner - 6 months ago
Let me start by saying once again the team at Wag will miss you and Pippen. We wish you the best of luck in your future endeavors.
I would like to respond to this review so that I may address any concens or questions that anyone may have who is reading this, but as always you may contact us at 586.781.6400 for further discussions if needed.
For your convenience, Wag 'N' Tails offers a service where we can charge your credit card for deposits of boarding reservations, early morning pick ups before the office opens, etc. Check here to learn more about that convenience here http://www.wagntails.net/?section=38.
Wag has passed our Macomb County inspection with flying colors once again and we are very proud of our center, along with so many others! Stop by and see anytime!
Kennel cough, allergies and head cold type symptoms are not always avoidable in a dog care center, much like school for kids. Unfortunately there is only so much that can be done. The best that we can do is ask parents to keep their "kids" home when they are sick of course! Again...just like school! This is why we send out notices by email, facebook, and also flyers on the counter. Plus their is one on the counter in a certain frame that catches the parents eye. Notices go out if we have two cases called in by a parent. We are once again so sorry that Kim missed the notices and decided she won't be coming back. Again, we wish her well.