This cracked me up. Where are my IT peeps at?

+Jason Walters +Jesús Segura +Jason McDonald +Angie Person +Antonio Cunningham +Ken Hughes

To: Staff
Subject: Closed Helpdesk Tickets Emails
All,

IT is very grateful when you wish to thank us for resolving and closing your HelpDesk Tickets. Unfortunately, replying to a closed ticket email with a “thank you” has the unintended consequence of re-opening that ticket, which just creates additional work for us to close it again. As grateful as we are for your thanks, please refrain from replying to closed ticket emails this way. You are always welcome to thank your specific technician verbally. Thank you for your patience in this matter.
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