As the IdeaLady, I have helped thousands of people start and grow their own businesses. I am the author of several books and ebooks, and have also created many audio and multimedia programs. You can find information about my products, as well as lots of free articles and tips, at http://www.IdeaLady.com/
In my spare time, I am a mystery shopper, providing customer service feedback to businesses of all types. I am the author of http://www.MysteryShoppersManual.com/mystery-shoppers-manual
, the only book for mystery shoppers endorsed by the Mystery Shopping Providers Association.