Our initial problem was that communication was lacking in keeping us up on what was the status of our solar panel installation. We had been quoted a time frame, but it was taking longer than that and we were not being notified. As soon as I talked with One Block Off The Grid about this problem they were very attentive and made me feel confident that they were concerned of the issue and would remedy it.
Anytime anyone asks me about solar panels, I quickly recommend them. I absolutely love my solar panels!