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Verified local business
Schmitt's Audi Volkswagen
Auto Body Shop
Today 9:00 am – 9:00 pm
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5255 Genesee St Bowmansville, NY 14026
5255 Genesee StUSNYBowmansville14026
Auto Body Shop, Car DealerToday 9:00 am – 9:00 pm
Monday 9:00 am – 9:00 pmTuesday 9:00 am – 9:00 pmWednesday 9:00 am – 6:00 pmThursday 9:00 am – 9:00 pmFriday 9:00 am – 6:00 pmSaturday 9:00 am – 4:00 pmSunday Closed
"The Real Deal"
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Review Summary
22 reviews
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People talk about waiting area, sales and service, loaner car, new and used and jetta
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Laurie Gent
reviewed 2 months ago
I have leased a 2013 Tiguan from Schmitt's. It is the first time I have ever leased and I am thrilled with the service I am receiving from Tony on the Green Team. So far they did an tire air check when the light came on in the car. They took me immediately when I brought the car in without an appointment. They replaced a blower motor that failed in sub zero weather. With the transportation challenges, weather challenges and sourcing challenges it took a couple of weeks. Tony supplied me with a loaner car at no charge which was very helpful. He kept me apprised of the status of the part replacement. I was very satisfied with the service I received and the communications from Tony. It is so nice to not have to worry about anything with my car. Thank you once again for top notch service.
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Response from the owner - 2 weeks ago
Thank you for your review, Ms. Gent. Top notch service is what we always aim to provide! We are very happy you were satisfied with this service experience. Tony will be made aware of your comments. As always, we thank you for your business and look forward to seeing you on your next visit!
Scott Fisher
reviewed 6 months ago
My wife and I are on our 5th. Volkswagen in the last 10 years, we lease. We just enjoy doing business with Jerry Schmitt because he makes it so easy from the time we get there until the transaction is over. The hometown dealership has a very nice welcoming atmosphere. We just love our new Passat, Thanks Jerry and the whole dealership team.
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Dan Morris
reviewed 8 months ago
The service department at Schmitt's continually impresses me. From the prompt service, to professionalism of the entire staff. Knowing that I can get service at Schmitt's makes me want to buy another Audi.
Jason Blanchet
reviewed 5 months ago
I was driving along when my headlight indicator came on. I had to drive that night and the sun goes down early this time of year. I brought up Schmitt's website on my phone and called the service department. After less than 30 seconds, I was told that Shawn in Service Xpress would be waiting for my car. Sure enough, I arrived, Shawn checked me in and the technicians began working. I had the car back in less than an hour despite opting to replace both headlights. (This is more impressive if you have ever attempted to change a headlight on an Audi!) The waiting area was comfortable and I was kept informed about my vehicles status. I was very impressed with the professional service I received from the staff and their passion for the vehicles they work with. Great job!
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Earl Muller
reviewed 6 months ago
Had to have work done by the body shop. Mike checked things out right away, ordered parts and fixed the car in time for me to get back from a business trip 2 days later. Gary and Mike are amazing!!
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ananda lorenz
reviewed a year ago
I commend the exceptional Customer Service provided by Brian Slack, Service Manager and his Team of highly skilled technicians. From start to finish I was thoroughly impressed. Being far from home, Brian not only accommodated to my vehicle needs but delivered on the promise of the Brand he represents. Having traveled to Canada the week prior I came back to find my undriven vehicle making an undesirable sound. Instead of turning me away because truth be told--I couldn't make an appointment (and they were fully booked), nor could I afford to miss going back to work the next day--Brian made it happen! He expertly diagnosed my vehicles problem and his team took care of the necessary repairs. Brian and Team--I can't thank you enough!
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