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Dr. FixaPhone
Electronics Repair Shop
Today 10:00 am – 8:00 pm
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Houston, TX
USTXHouston
(281) 306-2067drfixaphone.com
Electronics Repair Shop, Cell Phone StoreToday 10:00 am – 8:00 pm
Monday 10:00 am – 8:00 pmTuesday 10:00 am – 8:00 pmWednesday 10:00 am – 8:00 pmThursday 10:00 am – 8:00 pmFriday 10:00 am – 8:00 pmSaturday 10:00 am – 8:00 pmSunday 12:00 – 5:00 pm
Fast and Friendly Cell phone Repair and Computer Repair Services in Houston Tx. We offer iPhone Repair, iPad Repair, Pc & Macbook Repair, Samsung Galaxy Repair, Unlocking and Flashing Software service
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Review Summary
4.3
15 reviews
5 star
11 reviews
4 star
1 review
3 star
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2 star
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1 star
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People talk about cracked screens and ipad
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Zina Patel's profile photo
Zina Patel
reviewed 11 months ago
I expected more from this place after seeing all the "excellent" google reviews. I went in 3 weeks ago to replace my cracked iPad screen using a living social deal I bought. I went in 3 times before they were actually able to do the work. The two girls said I could leave it overnight, but I couldn't wait that long. After the screen was replaced (paid $20 extra for something internal that I wasn't even shown proof of) I found the top strip of my screen wasn't sensing touch. They used the same digitizer excuse as the other review stated, but said they'd replace it for free since that problem wasn't there before I came in originally. It's been almost 4 weeks and they still haven't called me back after "ordering the part". I've tried calling this place numerous times and no one answers the phone or returns voicemails. They said it'd be 5-7 business days max. Still waiting.... I'm very disappointed and wouldn't recommend this place to anyone.
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Omar Ajeed
reviewed a year ago
My Iphone 4s had the pleasure of meeting the cement floor last week. Busted it up really good and the speaker phone stopped working. I got my phone fixed and they got me a cool new color of red on my phone. Its better than the day i got it. totally love the service and my phone.
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Kevin Huang
reviewed 12 months ago
Great customer service/Great prices. The girl working the front was really nice in helping me out. Service was quick and Iphone screen was fixed in no time. Recommend this place to anyone.
Sandra Lopez
reviewed 11 months ago
Terrific service from Dr. Fixaphone. I went to their spring branch location and the experience was great. The people at the front were very informend and helpful. I took my iPhone 5 in for the front screen repair after my daughter dropped it from the top stairs. Apple store wanted $250 to exchange it and I really need it for work and business. I got everything on it and just like my phone. Glad I found these guys, they are real pros and did it in no time.
Stephanie Vu
reviewed a year ago
Got tricked into buying the google offer online - $59.00 to fix a cracked screen. Seemed like a good offer since every where else was charging 70 and up. Walked in and saw two young ladies behind the counter. I showed them my voucher and they took down my info. and stated that the phone would be fixed and ready in an hour. Returned an hour and half later, and the lady went in the back room that had a tinted mirrored window, which was where the technician was working, and asked the technician if my phone was ready or not. She came out and said it would take 10-15 minutes more. Less than 5 minutes or so she comes out with a bill stating that my LCD was cracked and it needed to be replaced with the digitizer, she then underhandedly states if I opted to not have the LCD replaced the digitizer alone would soon die after replacement. So $59 dollars gets you a digitizer. Lesson learned, read the fine print carefully. it says LCD is not included. READ FINE PRINT and NEVER BUY A VOUCHER FOR MORE THAN $5-10 BECAUSE IT IS USUALLY A SCAM. So final total came out to $110, and I was upset thinking they would do as they say and fix the cracked screen. If these people do this day in and day out they should inform the customers ahead of time before even taking the phone if the LCD is cracked or not. NEXT TIME ASKED TO SEE DAMAGED PARTS!!! I was so upset I didn't even think of this. All they leave you with is, "we didn't know the LCD was shattered, and we can only inform you until after the phone is taken apart. We can put the phone back together, but you would still have had already paid for a non refundable $59 voucher to fix a cracked screen. My manager is not here. So I can't give you a discount on this.. etc etc." DON'T GO HERE. THIS PLACE CONDUCTS HORRIBLE BUSINESS. IF THEY GIVE YOU A DISCOUNT FOR ONE THING THEY WILL INFLATE CHARGES THROUGH THE ROOF WITH SOMETHING ELSE. YOU BUY CHEAP ONCE YOU END UP PAYING TWICE TO GET THE PROPER CARE AND SERVICE YOU NEED. DON'T WASTE YOUR TIME HERE.
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Response from the owner - a year ago
Thank you Chris, not sure as to why you post these reviews under different alias but thats a minute point. If you were unsatisfied we would have been more than happy to show you your LCD and tested it in front of you. Sometimes with these daily deals customers think the deal covers ANY repair despite the damage so we agree with you on reading the print. We never represent our deals to be more than what it is and 98% of our customers understand that because they do read the deal and understand what they are buying. We apologize if your experience was not what you expected and would be more than happy to talk to you and bring you some resolution. Thanks again for your feedback as we do take it seriously.
Ana Schroder's profile photo
Ana Schroder
reviewed a year ago
Im glad Houston finally has a cell phone repair shop you can trust. I feel really comfortable working with these guys and I get honest opinion and feed back everytime I walk through those doors. I brought in a iPad and a couple phones to them lately and they have been repairing for us for years. Excellent staff

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