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Diamond World Inc
Jewelry Designer
Today 10:00 am – 6:00 pm
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1678 Montgomery Hwy Hoover, AL 35216
1678 Montgomery HighwayUSAlabamaHoover35216
Jewelry DesignerToday 10:00 am – 6:00 pm
Monday 10:00 am – 6:00 pmTuesday 10:00 am – 6:00 pmWednesday 10:00 am – 6:00 pmThursday 10:00 am – 6:00 pmFriday 10:00 am – 6:00 pmSaturday 10:00 am – 2:00 pmSunday Closed
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Review Summary
3.4
8 reviews
5 star
3 reviews
4 star
No reviews
3 star
No reviews
2 star
1 review
1 star
4 reviews
"MY NECKLACE WAS BEAUTIFUL BUT MARK IS NOT THE JEWELER, HE IS THE OWNER."
2 reviewers
"The owner is a certified gemologist and readily answers any and all questions."
"The owner Mark was very helpful and his prices are very fair and competitive."
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All reviews
Bella Birch
6 months ago
NEVER GO TO THIS STORE. FOR ONE, THE PLACE IS SMELLY, AND VERY OUTDATED. THE JEWELRY IS ALSO DATED. AFTER RESEARCHING AND LOOKING AT THE GOOGLE REVIEWS, I HAVE COME TO THE CONCLUSION THEY ARE ALL FAKE. I TOOK MY MOTHERS HEIRLOOM NECKLACE HERE TO BE REPAIRED AND WENT BACK OVER 3 WEEKS LATER TO PICK IT UP. THE OWNER, MARK, COULDN'T FIND IT. HE FUMBLED AROUND FOR OVER 20 MINUTES AND FINALLY LOCATED IT. IT HAD NOT BEEN REPAIRED. HE STATED THAT THINGS WERE SOMETIMES " MISPLACED" BUT THEY WERE NEVER "LOST". I FELT UNCOMFORTABLE LEAVING IT, BUT DID AFTER ONE OF THE LADIES (A YOUNG GIRL) PERSUADED ME TO. AFTER OVER A MONTH, I PICKED IT UP. THE TWO LADIES WERE VERY FRUSTRATED, AND SEEMED VERY HELPFUL BUT MARK WAS JUST A GOOFBALL. MY NECKLACE WAS BEAUTIFUL BUT MARK IS NOT THE JEWELER, HE IS THE OWNER. HE DOESN'T ACTUALLY DO THE REPAIRS HIMSELF (SO HE SAID) BUT SOMEONE IN THE BACK. WHILE I WAS THERE, A VERY ATTRACTIVE LADY WAS IN AND MARK ACTUALLY ASKED HER FOR A KISS. VERY UNCOMFORTABLE SITUATION FOR EVERYONE. ESPECIALLY THE YOUNG GIRL. I WOULD NOT FEEL COMFORTABLE GOING BACK THERE. OR LEAVING ANY OF MY JEWELRY TO BE REPAIRED.
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Henry Gross
2 years ago
DO NOT DO BUSINESS WITH THEM. I took a Certified Rolex that I received as a gift to get the band adjusted and they swapped it out for a fake. I confronted the owner and he of course denied it. Unfortunately I didn't bother to look closely when he suspiciously put it on my wrist hiding the back. I had it in my safe from that day until I wore it last Friday. It literally fell off my wrist when the pin to the band fell out. It was then that I discovered they pulled a fast one on me. I have filed a police report and in the process of staging a protest in front of the store. You would be crazy to let anything you own out of your sight in there
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frust customer
a year ago
very simple---never again
A Google User
3 years ago
Didnt like the owner Mark. Very wierd and nosy. He didnt show much interest in helping me and when i asked a question he send his staff to answer while he walks in back to not show his face. Got a bad fibe going in there.
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darrencesmcintosh
a year ago
I had a wonderful experience at diamond world. The owner Mark was very helpful and his prices are very fair and competitive. My wife and I couldn't be more pleased with the service we received . My ring is beautiful ,we will most definitely do business with diamond world again.
Helaine Kanter
2 years ago
What a discovery I have made in Hoover. I thought I was out a pair and Ray Bans and Schaffer suggested I go to Diamond World. An actual jeweler was able to fix my glasses in TWO days for a few dollars when Ray Ban was going to replace them at 1/2 the actual costs. THANK YOU Diamond World. As a bonus, they changed out my watch battery while I waited and it just costs me 10 bucks. Diamond World will see me again and again. Robert Rorrer
A Google User
3 years ago
First off the customer service is horrible. The owner, Mark, is not a friendly man unless your a woman and then he will *sexually harass you or make you feel uncomfortable. Also when i went to pick up my ring, a month later after the original visit, and of course the ring size was wrong. when we asked him to fix it he said he cant do it for another week, knowing full and well the propsoal was going to be made the next day. Then he said he only does layaway, which was nevered discussed to us previously, only said you can make 6 payments meaning spaced out not layaway. When we try to tell him thats not right and thats not good customer service he then proceeded to yell at us and said he will call cops b/c we were raising his blood pressure knowingly he was not doing us right. After serious consdieration we then said hey we will just pay for the full thing until he said he wanted cash only. Um what kind of jewelery store only accepts cash. Can we say sketchy. Needless to say we DID NOT AND WILL NOT ever buy from him and i would tell ANYBODY NOT TO GO THERE UNLESS YOU WANT TO BE TREATED LIKE crap.
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A Google User
3 years ago
I found my dream ring at Diamond World. It is beautiful! I shopped at several different stores including Diamonds Direct and Zales but I unable to find what I was looking for in my price range. I was able to pay the price I was hoping to pay without compromising quality. Great customer service! The owner is a certified gemologist and readily answers any and all questions.