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Enterprise Connect
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Communications & Collaboration Transforming Business
Communications & Collaboration Transforming Business

111 followers
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You're invited to a free Expert Cast webinar on October 18, 2017 from 2:00 PM – 2:30 PM ET.

In this Webinar, Enterprise Connect’s leading expert on the Microsoft enterprise communications/collaboration environment, Kevin Kieller, will review the key Ignite announcements and give his assessment of what they mean for the enterprise, then will open the session to your questions.

You’ll gain vital, timely information about the future of your Microsoft communications/collaboration planning, including:

• What’s changing in Microsoft’s roadmap for Skype for Business, and how will this affect your migration plans?
• What’s Microsoft’s plan for Teams, and what questions should you be asking about this new platform?
• What do Microsoft’s Ignite announcements suggest about the future direction of the industry

Register for FREE: http://ubm.io/2y0CwmV
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Thrilled to announce Slack's CTO and co-founder Cal Henderson will Keynote at Enterprise Connect for the first time! #EC18 http://ubm.io/2fId4Z3
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You're invited to a free webinar on September 20, 2017 from 2:00 PM – 3:00 PM ET.

Customer experience can make or break your business. But how do you achieve outstanding customer service when you're dealing with outdated organizational structure, lagging technology, dated processes, and other challenges within your contact center?

In this webinar, Nemertes Research’s Robin Gareiss will join West’s Kevin McMahon to discuss the state of the contact center and share research shedding light on how enterprises think about cloud contact centers, AI, chat bots, and more.

Get actionable tips on how to:
• Understand the customer journey
• Provide an effortless customer experience
• Meet customer needs throughout the buying process

In addition, West will present findings from research conducted with over 200 contact center and customer experience professionals, providing you the insight needed to benchmark your company’s performance against other industry players.

Register Now: http://ubm.io/2eWQH2a
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Learn why Sheila McGee-Smith says you need to be looking at cloud for your Contact Center in today's 30 minute ExpertCast Webinar: http://ubm.io/2vIvwZ2
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Join us this Thursday from 2-3PM ET for the Enterprise Connect Twitter Chat hosted by Irwin Lazar, Vice President and Service Director at Nemertes Research discussing Team Collaboration and Next-gen Messaging #twitterchat http://ubm.io/2ldaGy1

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This article by Beth Schultz about Avaya exploring the sale of its contact center is gaining a LOT of attention - Catch up and read the latest details on No Jitter: http://ubm.io/2fOiH8Y

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Why is #cloudmigration driving #digitaltransformation? RingCentral ZeeMan davidfcarrhttp://ubm.io/r
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Explore the role of #workstream #comms & #collab (WCC) in the age of #digitaltransformation http://ubm.io/rc8_24
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What is #digitaltransformation & why is it so important? RingCentralZeeMan Register: http://ubm.io/rc8_24
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Free Webinar Today! #UCaaS: Do You Really Need a Hybrid #Cloud Strategy? 8x8 Irwin Lazar Reg http://ubm.io/8x8_8_10
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