You can boost customer experience by giving attention to both the customer & contact center agent journeys. Find out more in this webinar w/ 8x8's Max Ball & Ovum's Aphrodite Brinsmead! Register: http://ubm.io/1RpFjtg
In the contact center, how does the agent journey impact the customer journey? Explore this intersection in our upcoming FREE webinar w/ Ovum's Aphrodite Brinsmead & 8x8's Max Ball: http://ubm.io/1Q5lubD
Join us on Wednesday, Feb 10 at 1 pm ET to dive into #UCaaS with UC industry analysts Zeus Kerravala & Dave Michels! Use #NJchat to join the conversation - it's a great way to prime yourself before Enterprise Connect!
TODAY 1-2 pm EST: Join our Twitter Chat about whether #UCaaS is inevitable for your enterprise, with special guest analysts Dave Michels (@DaveMichels) and Zeus Kerravala (@zkerravala) by using the #NJChat hashtag!
Join Zeus Kerravala (@zkerravala), Dave Michels (@DaveMichels), No Jitter (@NoJitter), & Enterprise Connect (@enterprisecon) in our first ever Twitter Chat - all around the topic of #UCaaS - Join the conversation Feb 10 w/ #NJchat hashtag
Join us on 2/17 to hear research on the customer journey from Ovum Research's Aphrodite Brinsmead & innovations to help improve both agent & customer journey's from 8x8's Max Ball! Register here: http://ubm.io/1PFbm7k