Michael Murphy: I have a problem hopefully you can offer advice on . Facebook is my favorite social media website . My account was unfairly disabled and I've tried without success to get it reactivated . If I felt I was truly guilty of any violations of your community standards I wouldn't be contacting you . No matter how much proof I provide that I didn't do it or proof of other accounts that shouldn't be allowed on Facebook , my pleas are falling on deaf ears . No one will help me . I have a lot of information and sentimental pictures I do not want to lose . I even sent numerous requests for all my data to be sent to me which have all gone unanswered . Can you please help or offer advice ? I've tried everything !