Response from the owner - 3 months ago
Our boats are always completely full of fuel when someone rents them. When they return the tank is filled back up and they are charged for that fuel. The amount of fuel used is NOT dependent upon a cell phone app! Apart from how much distance they drive, it depends on how many people are on the boat, and also how much "stuff" they take with them. More weight on the boat means more fuel used by that particular group of people.
Our fuel price is very competitive with every other on the water fuel station. Often people think that the price on the highway should be the price for fuel on the water. That just is not the case. We pay more per gallon for the fuel, as does every other on the water fuel station. Anyone renting a boat washes their boat when they return it, we tell everyone that when they pick up their boat.
We're sorry that this renter did not enjoy their boat rental with us last year (2014). Almost everyone else does enjoy their time on the water with us. We hope that anyone reading this review will check our other reviews on Trip Advisor, and our rooms reviews on Expedia & Booking.com. That will give you a much more accurate picture that this single review.