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Stivers Ford Lincoln
Car Dealer
Today 8:30AM–8PM
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Stivers Ford Lincoln

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STRIKE! We had a great time last Saturday at our annual Stivers Ford Lincoln holiday celebration at Warrior Lanes! (We celebrate in February so more people can attend!) The event included a delish chili buffet, pool tournaments, and of course, bowling! A huge thank you to our team! You are the reason we are Iowa's number one Ford Lincoln dealer! Next up, we look FORE!ward to our Stivers Ford Lincoln golf outing - when the weather gets a LITTLE warmer! http://ow.ly/i/gAKES
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Stivers Ford Lincoln

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Talk about a "miss" in the engine! This vehicle is in our Stivers Ford Lincoln Collision Center where we guarantee our workmanship for as long as you own your Collision Center-repaired vehicle, regardless of make or model!
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Dan and Carolyn Rogers of Dallas Center worked with Sales Consultant Dustin Beenken to find this 2015 Ford Edge! This is their third vehicle purchased from Stivers Ford Lincoln and second from Dustin. We appreciate your business, Dan and Carolyn! Enjoy your new Ford Edge!
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Stivers Ford Lincoln

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First time customer Jeff Husmann of Granger has been a long time friend of our own Anthony Meyers, who worked with Jeff to find this great 2015 King Ranch!
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Stivers Ford Lincoln

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Our great thanks to Kading Trucking/Menards for letting us service their F-650 including replacing the fuel tank!
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Stivers Ford Lincoln

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New Stivers Ford Lincoln customers Troy and Hollie of Bondurant just bought a 2015 Certified Pre-owned Lincoln MKC from our own Gary Paulson! Thank you for your business, Troy and Hollie!
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Have them in circles
12 people
Cindy Blonigan's profile photo
brandan egli's profile photo
Brian Benson's profile photo
Nick avise's profile photo
Peter Chang's profile photo
Marcus Gramke's profile photo
Jones Insurance & Associates's profile photo
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Iowa Automobile Dealers Association's profile photo

Stivers Ford Lincoln

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First time customers Mason and Janet Boyd of Urbandale are loving the new
2016 Escape they purchased from Anthony Meyers and Stivers Ford Lincoln!
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Stivers Ford Lincoln

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Returning customer Vickie Hale of Indianola is loving her new Ford Edge she just leased from Anthony Meyers at Stivers Ford Lincoln!
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Stivers Ford Lincoln

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First time customer Sue Mahlum of Adel is posing with her Certified Pre-owned 2013 Lincoln MKX that she and husband Dan just purchased from Anthony Meyers and Stivers Ford Lincoln! Thank you for shopping with us!
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Stivers Ford Lincoln

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Our Stivers Ford Lincoln Quicklane is open until 7pm tonight to help you get ready for the storm! We have tires, wiper blade refills and any other last minute needs! Our service department is open until MIDNIGHT and both will be open tomorrow if your vehicle needs attention. Snowplows are a specialty!
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Stivers Ford Lincoln

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Thomas and Misty Weston of Mitchellville were referred to us by Lori O'Connor, who worked years ago at Stivers downtown! Sales consultant Gary Paulson worked with The Westons to help them find this sharp looking 2013 Ford Focus. Thank you for your business, Thomas and Misty! And thank you for putting in the good word, Lori!
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Johnathan Adams of Adel and his sweet little helper just bought a Lincoln Aviator from Gary Paulson at Stivers Ford Lincoln! John has four children and is looking forward to the much needed extra room!
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Contact Information
Map of the business location
1450 Hickman Rd Waukee, IA 50263
1450 Hickman RoadUSIowaWaukee50263
(888) 360-5284stiversfordia.com
Car Dealer, Used Car Dealer
Car Dealer
Used Car Dealer
Ford Dealer
Today 8:30AM–8PM
Thursday 8:30AM–8PMFriday 8:30AM–6PMSaturday 8:30AM–6PMSunday ClosedMonday 8:30AM–8PMTuesday 8:30AM–8PMWednesday 8:30AM–8PM
Iowa's #1 Ford Lincoln Dealership-New and Used. Our Service and Parts are open until Midnight Monday through Friday, and on Saturday. We are locally owned anfamily operated.
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Have them in circles
12 people
Cindy Blonigan's profile photo
brandan egli's profile photo
Brian Benson's profile photo
Nick avise's profile photo
Peter Chang's profile photo
Marcus Gramke's profile photo
Jones Insurance & Associates's profile photo
Scott Politte's profile photo
Iowa Automobile Dealers Association's profile photo
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Review Summary
3.7
41 reviews
5 star
27 reviews
4 star
No reviews
3 star
1 review
2 star
2 reviews
1 star
11 reviews
"My new car is truly a gem and quite a deal!"
"The steering wheel resistance randomly changed two more times on my way home."
"They did not fix the entire issue as I still have an error message."
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Jerry SirGerald's profile photo
Jerry SirGerald
2 months ago
Let me start off by saying we have given a lot of business to Stivers, it's been alright most of the time. This last attempted visit on the other hand will be the last. We had noticed a vehicle had starting issues, so we tested the batteries in house and one failed. I contacted Stivers and verified the battery was still under warranty, which it was. They told me it needed to be tested - fair enough. I said I would bring the battery in and we would go from there. This is where the problems started. Apparently, bringing the battery in was not good enough. He wanted me to bring the vehicle, then leave it for a couple hours. After explaining that it is an emergency vehicle and we could not afford to have it out of service, he continued to tell me they needed the vehicle. I can't say it's been an enjoyable relationship, but I can say goodbye.
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Heather Tweedy
3 months ago
Called about getting my transmission reprogrammed as there was a recall on it. They got me in within 15 minutes of my call (how long it took me to drop the car off). When I got there they offered me a shuttle back to work since they would have the car for about an hour. They called me in about an hour saying they were done and offered to shuttle back to get the car. They also mentioned that there was another recall on my car that required parts they didn't have in stock. They went ahead and ordered parts and offered to do that repair in a couple of days when they come in. I have never had such great customer service at any establishment let alone a car dealer.
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Timothy Hines
6 months ago
I brought my Lincoln in because some of the electronics stopped working. They had my car for six days. I was told on the phone it was a flat fee of $120 to find out what is wrong. In person they again told me it would be $120. After I left the car with them they called and said the wires were torn up, but that wasn't the problem and they needed $360 to find out the real issue. Nearly a week later they call and say the problem is the torn up wires and it will cost $825 to fix it. The breakdown of my receipt says $60 parts and $720 for labor. The guy said they just put new wires over the old ones. My ride control settings still do not work, but they said they couldn't fix it. I had assumed it would be fixed along with everything else, but now my car beeps loudly whenever I start it up and displays an error message. My car has dark spots on the leather seats now, black smudges on the cream plastic, a white crease on the black plastic and strange marks where some tool was used to pry off the plastic cover. Also there are four shallow cuts on my steering wheel that I can feel whenever I drive the car. They lied to me about the cost of finding out the problem. They lied to me and said the problem was not the torn up wires. They charged me far too much money for the work that was done (based on the price it cost my brother to have essentially the same issue resolved). They did not fix the entire issue as I still have an error message. *Update* After the events of my original review I came back in to ask for assistance in cleaning the leather seat that they had stained (I spent an hour trying to clean it myself) and to get a breakdown of labor hours since different people had told me different prices and hours. They sprayed and wiped the seat, which didn't do much to help and said someone would call me that day. The next morning around 7:50AM I received a call. They said that it had taken three hours to find the problem and three hours to fix it at $120 per hour. The ride control error was considered a separate issue, but they would take a look at it for free (previously they said they couldn't fix it). The earliest that they could look at it was in five days. That night I noticed three button lights were out on the center console. The next day my steering wheel suddenly became extremely difficult to turn and I nearly ran into oncoming traffic. The steering wheel resistance randomly changed two more times on my way home. This was a problem that I had told the dealership about in detail when I originally brought the car in. It was the exact problem that drew my attention to the fact that my windows, turn signals, speedometer, etc. had stopped working and the existence of numerous error messages on the screen. Since my car has an option to change steering resistance on the center console I had assumed it was connected to all the other electronics malfunctions. When I brought the car in for the second time I told them about the persisting steering issue, how it was part of the originally stated problem, and how it nearly got me wrecked because I had erroneously believed it was fixed. No one had told me that they hadn't fixed it. I also told them about the dead lights on the center console. After a few hours they discovered the shock on the driver's side was bad and was causing issues with the power steering and also causing the ride control error. They asked for $680 to replace the shock and mentioned that it would have to be tested afterwards to confirm the problem was solved. They told me the dead lights on the center console could not be fixed without replacing the message center entirely. It is my suspicion that they caused the problem while working on the car, but maybe those lights just burned out during the six days that they had it. I declined to let them touch my car again. After giving me back my car with a serious steering issue that I thought was fixed they do not have my trust, but they have my money.
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Teresa Hollingsworth
10 months ago
Matt Lahr made everything very easy. He worked hard to get us the best deal he could. He was friendly and down to earth. And Melanie was great at showing us how the car worked. She even helped us sync up our phones. Over all a great experience!
Response from the owner - 10 months ago
Thank you so much for your kind words, Teresa! We were so honored to take care of you! Enjoy your new Ford Focus!
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Brandon Sayles
4 months ago
At first I thought I had a great deal on my 2010 Ford Taurus SHO. However after a couple weeks the car started having issues with the Sync/radio deck. The CD player did not work and bluetooth system altogether failed. my car was in the shop for a week just three weeks after I purchased it. Also the BLISS/Blind Spot System was malfuntioning and the car started reving up and down a couple weeks after I bought it....The check engine light would come on and off. I went out there 2 times and the SYNC system still was not working right even though they told me it was fixed and after the third time they had the SYNC system fixed. However they told me that my warranty would not cover the repair the engine unless they could see the check engine light on when the car was brought out there....I traded the car in last Thursday for a Brand new Ford F-150 at a dealership in Omaha and now I am happy with my new truck!
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Megan Hilpiore
6 months ago
I had brought my car in there at 7:30 in the morning when it hit about 130 I called them to see what was wrong and how much longer would be they said that they have not even started on it or looked at it and so I waited even longer and around 5 o'clock they called me saying they couldn't find anything wrong with it so I told him to leave it there and I try it in the morning because the problem always happens in the morning. Then the next day I called them at 9:30 to see what's wrong with my car and how long it would take the guy told me that they had found the problem and that they're working on it but my mom had called them and I didn't know and they said that they haven't even started on it so without knowing I went there around 130 to see if my car was almost done when I got there they had told me that they found the problem but they haven't worked on it .but they tryed calling me to tell me what the problem was but I never got a phone call from them. So I waited to see if I can find a way to get a loaner car because I had told him earlier that morning I had to be to work at three in Ames. When I went back to talk to him it was a different guy and he told me that they don't even know what my problem was and don't know how I got an estimate and a time from the guy before then I talk to another person a few minutes later getting told that they knew what the problem was. so in the day I had many people tell me different things going on with my car different timeS, different prices, that they start working on it , that they didn't start on it. I don't know about you but I like to know what's going on with my car and not knowing kind of made me mad and so my car is still there I'm still waiting to figure out what's wrong with it and waiting for them to do something about it. I would not take my car to this place and I won't be taking my car here again. They need to start getting their story straight and then making sure everyone knows what is going on with the vehicles in the shop not just one because I still don't even know what has happened what they have done to my car I don't even know if they've looked at my car yet . Also I was talking to a ladie outside and she was having the same problem as me.
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Holly Meeker
6 months ago
I purchased an 02 Nissan Maxima at Ford about six months ago. I have been in contact with them for help fixing the problems and they however are not helpful. I have had my car in the shop at least once a month since I have gotten it. Last month I spent over one thousand dollars fixing both cam shaft sensors and replacing the radiator. The car was also sold to me with an OPEN RECALL for airbags. Before I went to Nissan last month I went into ford with helping fixing yet again another problem- they told me they were no longer helping me- Bottom line the car should have NEVER been sold off their lot with the amount of repairs that have had already been done within the last six months. The car was a lemon from the start.
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Steve Waage
a year ago
Anthony Beier was great to work with. I appreciated his pleasant personality and willingness to work with Allstate to get the repair process moving. He was also very good about keeping me updated on the status of the repair process. I have also worked with Troy Cline in the sales department...he is a very knowledgeable salesman and goes out of his way to make you feel like a valued customer. I would recommend Stivers to anyone as an excellent full service dealership! Thank you for all you do. Steve Waage
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