Response from the owner - 3 months ago
Tiffany, thank you for sharing your experience. We strive to provide a quality and educational Everglades adventure for all. Our ear protection that is selected is one of the best noise blockers available and we are sorry they did not work for your toddler. We care very deeply for our animals and I am sorry that it did not come across during your visit to us. We will take your comments to the staff and share them to check for any ways we can improve. Many thanks again!