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The Cheesecake Factory
Today 11AM–11PM
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Country Club Plaza 4701 Wyandotte St Kansas City, MO 64112
4701 Wyandotte StreetUSMissouriKansas City64112
$$Restaurant, American Restaurant
American Restaurant
Dessert Restaurant
Today 11AM–11PM
Thursday 11AM–11PMFriday 11AM–12:30AMSaturday 10AM–12:30AMSunday 10AM–11PMMonday 11AM–11PMTuesday 11AM–11PMWednesday 11AM–11PM
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake
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Review Summary
171 reviews
5 star
63 reviews
4 star
52 reviews
3 star
26 reviews
2 star
8 reviews
1 star
22 reviews
American chain restaurant offering sizable portions from a vast menu including signature cheesecake- Google
"The Godiva Chocolate Cheesecake and the Red Velvet are phenomenal!"
"The Caribbean Jerk Chicken was not."
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Renee G.'s profile photo
Renee G.
a month ago
I am still baffled about what happened to me last night at Cheesecake Factory. I was dining by myself (very close to my hotel) and waited about 10 minutes when my buzzer went off. I saw the hostess grab a stack of menus and lead me to a table set up for 6 people. I informed her it was just myself, and she looked at me like I was crazy and asked if I was sure I didn't have a party of 6. Yep, pretty sure it's just me... Ended up there was a mix up at the hostess stand; they paged the wrong buzzer. Then the three ladies at the hostess stand basically started arguing in front of me and other guests about their mix up. I ended up getting taken to a different table and sat down. Shortly after the server came by, but offered no greeting. The first words out of his mouth were "you need to give me a few minutes to get caught up". WOW! There are more tactful ways to address a waiting guest, such as "hi, how are you? I'll be with you shortly". I was just taken aback by this and sat at my table about two minutes before getting up and leaving. There was no chance I was going to get good service even when he did "catch up". Had a very nice meal across the street at PF Changs instead.
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Scott Rome's profile photo
Scott Rome
a month ago
I think it was one of the best places ever that I've eatin at!!!!! Don't understand why there are so many bad reviews on here. My experience was awesome. I'll be back time n time again.
Spacecase 62's profile photo
Spacecase 62
5 months ago
The cheesecake factory KC 4701 Wyandotte St. KC MO 64112, I WAS TICKET #0207 MARGARET M was the wait person the checkout time was 15:49. I had early dinner at this cheesecake factory location on the country club plaza on wednesday december 16 2015. I ordered two fruit bowls to go for my children as I have done many times before I requested that sliced bananas to be added to the fruit bowls. The waitress or wait person for my table brought the fruit bowls to go to me in a bag that was clearly torn and had one of the handles about torn off. I mentioned this and asked for a second bag to safely carry the two fruit bowls, a 7" cheesecake ordered to go and my leftover box as well from my meal. The waitress said "sure no problem" and brought me a second bag that was not torn with hole in it. I then said that it did not look like there were as many strawberries or bananas as usual in the fruitbowl, my waitress said ok I will bring you some additional strawberries and bananas. The waitress then brought a small container with more strawberries and 1 un sliced banana, and I remarked should that banana have been sliced and place into the fruit bowls by the kitchen? The waitress replied "oh you want us to slice it for you too?" I then replied" no thats ok no big deal I will cut the banana and put it in the fruit bowls for my son when I get home." I then paid my check with $10 tip and went home and put the fruit bowls and cheesecake in the fridge. The next morning todays date 12-17 my child wanted the fruit bowls for breakfast before his last day of school before christmas and his mom gave them to our child. Our child next then said "mom there are onions in here" we-- both parents confirmed there was a big volume of the variety of red onions finely chopped all through both fruit bowls, and our son hates onion and started to feel sick and queasy to his stomach. I called and made complaint with KC Health Dept, AND WAS TOLD INSPECTOR WOULD FOLLOW UP WITHIN 24-48 HOURS WITH THE CHEESECAKE FACTORY COUNTRY CLUB PLAZA LOCATION. I DO NOT RECOMMEND THIS FOOD ESTABLISHMENT, THEY PUT ONIONS IN FRUIT BOWLS FOR LITTLE KIDS TO MAKE THEM SICK AND TO HURT KIDS AND MAKE THEM CRY DURING CHRISTMASTIME! Further communications with the top food and beverage manager of this cheesecake factory location resulted in what seems an sincere apology from manager, my entire check for the order on wednesday the 16th being refunded to my cc and a $20 gift certificate to be mailed to me, and assurance that same manager a person named Jackie- no last name given would look into this matter and further scrutinize and review the food prep cooks and their work equipment and work areas. CM
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John Bussman's profile photo
John Bussman
2 months ago
Always a great place to eat. i love their 30th anniversary cheesecake.
Allie Cobb's profile photo
Allie Cobb
2 months ago
I was very underwhelmed with our experience last night. We were told it would be a 30 minute wait. We also requested a high chair for our small child. After 40 minutes we were finally seated and they were unable to to give us a set that accommodated a high chair. We were given two different reason why they couldn't grant us this simple request. Then after we placed our order our food arrives 1 hour and 25 minutes later. We ordered sandwiches. It shouldn't have taken that long. Plus we were seated at about the same time as other parties and they got their meals and left long before us. There is no changing station in the restroom. Then to top off our experience my husband was given a glass that was severaly chipped and almost cut himself before realizing. I am still upset by the whole evening, the lack of family friendliness, and just the over all lack of care for customers and their needs. Needless to say it will be a very long before we decide to go back. I'd rather go to a restaurant that cares about their customers and actually wants my business.
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Matt Peppes's profile photo
Matt Peppes
2 months ago
With an overwhelmingly huge menu to choose from, you'll most likely find a good dish to enjoy. There is a good patio to sit out on if the weather is warmer.
X's profile photo
5 months ago
The dinner fare is average to slightly above average, acceptable but nothing to celebrate. The portions are relatively generous based on what you pay. As its name might imply, the reason to visit might be for the cheesecake, of which there are a variety of flavors available. Regardless of your choice, it will certainly be rich and certainly decadent. Service is admirable. It can be a bit noisy, dependent on where you sit. DO: Take advantage of their "Give a giftcard, get a slice promotion" and purchase $25 gift cards to pay for you meal and receive a free slice of cheesecake redeemable next year. DO: Request a booth or a specific table, when dining as a pair. Otherwise, you may be seated along a row of seats that are essentially a communal table rendering conversation difficult and privacy non-existant. DO: Arrive early on typically busy evenings or expect a relatively lengthy wait where you might find yourself outside. DO: Consider ordering your cheesecake to go, even if you intend to eat it there. As indicated, it is heavy, in a good way, and you might want to enjoy the remainder of your evening unencumbered. Also, you might want a snack later. DO NOT: Attempt to walk in and purchase cheesecake during the dinner rush. The same people tasked with serving cheesecake to diners also handle walk up, non-dining orders for cheesecake. Your wait can be lengthy.
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AL L's profile photo
a month ago
Wait time bit high on the "breads" foods alway good.


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