Response from the owner - 4 months ago
Tracey, thank you for your feedback. We were very disappointed to read your remarks. You are correct—the July 4th weekend is a very popular family reunion holiday for Madden’s and most other resorts. As we celebrate our 86th season, we are very aware of the unique challenges a classic property presents both in room types and décor. This winter, we will again re-invest $1.5+ million in renovations to keep abreast of the expectations of our guests. While we never ‘over-book’, all activities and events were busy – and the beautiful weather was a real bonus this year. We do appreciate your past loyalty and hope you’ll return in the future, perhaps during one of our other great package weekends.