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Pashmina Lalchandani
Works at Flow Simple
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Pashmina Lalchandani

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+Daniel Gonzalez check out the new Myspace. Killer!
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Hi,

How Are you...
Hope all is going well..
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Pashmina Lalchandani

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Pashmina Lalchandani

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Do you Yahoo? If so, change your password.
BOSTON (Reuters) - Yahoo Inc reported the theft of 400,000 user names and passwords to access its own site as well as those of other companies, saying that hackers had taken advantage of a security vu...
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Pashmina Lalchandani

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Robots chatting about God, yes that's fascinating. Even more interesting is what we consider "disruptive" conversation rhythm. These machines haven't learned a "correct" rhythm for conversing.
Researchers at Cornell's Creative Machines Lab introduced two chatbots to have a conversation. The result? Magic.
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Really? I thought he was from the Univ. of Tenn.? I not terribly bothered by it. The nickname just tickles me.
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Pashmina Lalchandani

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Google Flight Search is now available on tablet, which means that searching for and booking travel just got easier. The next time you're browsing on your tablet for a spontaneous vacation, Flight Search can help you find a flight that won't break the bank. Let's say that you know you want to fly out of Seattle between October 18 and October 22 and want to spend less than $250 on your flight.  On Flight Search, enter your departure city of Seattle, modify your date range, and then filter via the Price button for flights under $250. The map will quickly update to show all cities with flights within the price limit you specified; you'll likely see more options for other airports as you zoom in. In this example, you could enjoy the best of autumn in Denver for $186 or savor more summer in LA for only $234. 

Flight Search is available for departures in the U.S. and Canada.

#searchtips   #googlesearch  
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lame term. 'nuff said.
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Still confused about how PPC Adwords works? Check out this 90 second video
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Glad you liked it!
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Most annoying thing of the week: Startup Digest, a kick ass curated newsletter changes its delivery format for the worse. Read the comments for more context.

It's the usability, stupid. It comes first.
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Google Places post started by Mike definitely had me on a rant!
Mike Blumenthal originally shared:
 
25 (err... 250?) things I hate about Google Places.

+Danny Sullivan wrote a piece 5 years ago called "25 Things I hate About Google" and revisited his pain points again this year.

It's OUR turn now. You have the floor. Pile on! I am giving you permission to vent your frustrations.



+Mike Ramsey wrote a piece last fall called 5 Things google is Doing Wrong with Local Search. While a great start on this project, I think seven a number way too low to capture the reality. Read more: http://www.searchenginejournal.com/5-things-google-is-doing-wrong-with-local-search/26549/

I started to write a similar post similar to Danny's and Mike's about Google local however I only came up with 15 and while I am sure that there are many, many more I ran out of steam. With the rollout of Google+ I thought it only appropriate to finish the post as a cooperative exercise.

I would like you to add your favorite things to hate about Google Places. Add a broad category and a brief description of the issue. If you have a link to document the issue, even better. And if you can recall, note how long the 'feature' has been extant.

Please attempt to keep non-family oriented words to a minimum.

To get the ball rolling here are some typical example categories and problems:

Category: Reviews

-Flagging an inappropriate reviews feels like "pissing the ocean". Even if they violated the terms of service, flagging them offers no feedback mechanism to allow the flagger to know if, when or ever a review will be looked at. No idea of the time frame is given. When the review is particularly egregious (rascist, sexist or otherwise offensive), the lack of feedback creates a sense of powerlessness and often despair

Category: Support

-The forums are woefully inadequate method for solving people's problem. the few regulars that frequent them and offer advice can only answer a small percentage of the questions. Google staffers rarely join in. On a typical day in early April, in the discuss issues with other owner's area of the Places Help forum there were 49 questions. 39 of those questions received NO ANSWERS whatsoever. The remaining 10 were answered to varying degrees of satisfaction. The incentives to staff the forums are low, the ability to solve Google caused issues is lower making it a frustrating experience for the contributors and an even more frustrating experience for the askers.

Category: Process

-All to often the required post card delivery for verification goes awry. At best it has an unpredictable delivery time and thus it is difficult for smb and particularly larger organizations to deal with. It is unclear where the actual fault with the system lies. Google? The Post Office? the Business?

Category: Analytics

Should I just say "Let me count the ways" or "Gag me with a spoon"?


What is your favorite Thing(s) You Hate About Google Places?
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In her circles
177 people
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240 people
Ray Williams's profile photo
Stefan Martinez's profile photo
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Rebecca Carlson's profile photo
Ravi Prakash's profile photo
Charles Mills's profile photo
Colin Herzoff's profile photo
Jeremy Marquez's profile photo
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Work
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Internet marketing strategist
Employment
  • Flow Simple
    Internet marketing strategist, 2008 - present
  • CQG
    User Experience, 2006 - 2010
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Pashmina is a PPC & internet marketing geek. Owner of Flow Simple
Introduction
Pashmina Lalchandani is the Owner of Flow Simple, an internet marketing firm that serves local business owners. When she's not growing her company, she also runs Greatest Web Apps a curated blog about the best apps and on the user experience design of these web services.

Outside of work, Pashmina enjoys snowboarding, cooking and traveling.
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Apps with Google+ Sign-in
I very rarely take out the time to review small business services. You have to impress me to where the impact of the experience is remembered or felt days later. And in the case of Breck Acupuncture and Jane, it was amazing! I came in with knee pain from a sprain, and one session made SUCH a difference. I feel so much better, thank you!
Public - a month ago
reviewed a month ago
This place isn't open yet but the owner was super accommodating and gave me an exterior wash anyway. Opens officially in 4 weeks. Def coming back for a detail after snow season.
Public - 12 months ago
reviewed 12 months ago
Public - 4 years ago
reviewed 4 years ago
5 reviews
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Unprofessional and unorganized. I got jerked around trying to get a simple part replacement for my car. Windshield washer stopped working, and what should have been a quick fix, ended up being a total nightmare. On first inspection, they told me I needed a new washer reservoir. 2nd trip and they hadn't even ordered the part yet. 3rd trip, they had got the wrong part in, and 4th trip wrong part AGAIN! At this point mech looking at my reservoir also realizes that my reservoir is fine, but it's the pump that's broken. Okay so now 5th time, I'm thinking this should be just be easy, take out the pump, and swap, 15-20 minutes max. But no, ONCE AGAIN they had the wrong part. That's THREE times they had the wrong part. Simply outrageous! 5 trips and hours and hours of personal time wasted. And instead of just saying a simply "We're really sorry" and taking full accountability for their mistake and leaving it at that, they had to say "but really it's not our fault" our supplier just kept sending the wrong part. Well then that's not really apologizing or owning up to a mistake. You're just passing blame and it's completely unacceptable. Had they given an authentic apology, I wouldn't be giving 1 star, maybe 3 instead.
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Public - 3 years ago
reviewed 3 years ago
I just moved to Miami, and miss Zandi K. Wish they would open a branch here! Let me tell you why they are so good: 1) The business is owned by 2 cool women, a hair stylist and an esthetician. They're intimately involved with their business. And constantly striving to make their clients happy and their Aveda salon a relaxing and comfortable atmosphere. And they don't skimp on anything!! I could go into the details about the quality of wax Nicki uses, but I don't want to bore you. :) 2) They're great for ALL services. I can come here and get everything done at once. A hair cut and style, waxing, eyebrow shaping, and restocking on Aveda skin care products in one visit. I knew if & when I went gray this place had the color experts to take of me. 3) Affordable! About 20% to 30% less than other "premier" Aveda salons in the downtown area, but well worth more. 4) Easy location. I've never had a problem with parking. When I use to go to the Aveda on Market, parking was ALWAYS an issue. It was always such a pain, and usually put me in a foul mood before I even stepped in. With Zandi K. I'm just relaxed start to finish!
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Public - 4 years ago
reviewed 4 years ago