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Apex Car Rental
Car Rental Agency
Today 8AM–5PM
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4 Trent Dr Nelson Airport, Nelson 7011 New Zealand
4 Trent DriveNZNelson7011
+64 3-547
Car Rental Agency, Drive
Car Rental Agency
Today 8AM–5PM
Tuesday 8AM–5PMWednesday 8AM–5PMThursday 8AM–5PMFriday 8AM–5PMSaturday 8AM–5PMSunday 8AM–5PMMonday 8AM–5PM
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Emma McCleary's profile photo
Emma McCleary
11 months ago
Go anywhere else but here. Appalling service. Instead of having an office at the airport, which is the impression they give, you're shuttled to the site to wait in line with a whole lot of other people. I hired a baby car seat and was told there were no rear-facing ones (that's the legal requirement for my baby's age) and that I, "should have brought my own seat." I had to call Plunketline to get the staff to believe me about the legal requirements and was treated like a pain in the arse. A staff member eventually found the right seat out the back but then Apex wouldn't fit it. I was left to do that by myself in the sun. I was travelling for a funeral and ended up crying out the front of the office. Totally humiliating. After crying I was helped out by a staff member who had transferred from another office. The manager couldn't care less about getting me on my way but was quite happy to tell people he'd need more staff because he was so busy and had so many rentals. Save yourself the trouble, pay a bit more and go anywhere else.
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