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Medical GPS
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Patient Courtesy and Waiting Room Rounding Fosters Five-Star Healthcare Customer Service - The Final Part of a Three Part Series https://hubs.ly/H09MBCn0
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10 Things You Need to Know about the Final #MACRA Rule for 2018 https://hubs.ly/H09bHYm0
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Telephone interactions rank right behind the provider-patient encounter in terms of top determinants that foster patient loyalty. https://hubs.ly/H099Klg0 #ptexp #patientexperience
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Standardization & Personalization are both commonly misunderstood terms in #healthcare https://hubs.ly/H097cvb0
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Practices that are able to provide more #personalizedcare will win the loyalty of their patients. https://hubs.ly/H095BjC0
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How do you best integrate standardization with more personalization to improve patient care? https://hubs.ly/H0945bL0 #ptexp
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At what point is wait time unreasonable? 30, 45 min, 1 hr? How long will patients actually wait? https://hubs.ly/H092Z0w0
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Patient care experience is comprised of five major dimensions https://hubs.ly/H08__N40 #ptexp
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Today’s on-demand consumers are not as patient as previous generations. https://hubs.ly/H08_9Bg0 #ptexp
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Are #patientexperience scores associated with increased clinical quality? https://hubs.ly/H08X_Gv0
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