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Hayley Rowland
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Have her in circles
8 people
Junius Rowland's profile photo
Michael Rowland's profile photo
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Elizabeth Eder Northern's profile photo
Gregory Gibson's profile photo
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Program Manager
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There were a few positives, but overall, I wasn't happy and won't plan on taking my daughter back for a hair-cut with them. I took my 2-year old daughter in for a hair cut. She has very curly hair and it, unfortunately, had a lot of knots in it. They washed her hair and put a lot of detangler and other products in her hair to try and work out some of the knots. The stylist then started trying to get the knots out with a comb, which was causing my daughter pain to the point she was crying. I, at one point, stopped her and asked her to be more gentle and finally told her to just start cutting them out, which resulted in her hair being cut pretty short (shorter than I had hoped), but I was okay with the style and everything. I was just very disappointed that she was so rough with my daughter and made her CRY during a simple hair cut. The plus side was that the stylist was helpful in showing me how to maintain my daughter's curly hair. They were also out of all of the products she was using (which I wanted to buy), so she was nice enough to give me (free of charge) one of the products she was using at her station, which I REALLY appreciated. When we got home and told my husband what happened, he was shocked that her hair-cut caused her pain to the point of making her actually cry. So, all in all, we decided that we won't be taking her back there. Maybe this would be a better place for older kids.
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Public - 8 months ago
reviewed 8 months ago
Thank you for all of the negative reviews. My family and I have been looking for a new vehicle for our growing family and found one at this dealer online. Well we do our research, so thanks to all of you, we stayed away from this "car dealer" and went to someone else and came out with a great vehicle. We were treated like we were the only customers at their dealership ... and on a busy Saturday, that's impressive. They were even wonderful with our infant daughter. Anyway, take a look at their rating from the Better Business Bureau. They are NOT accredited. In fact, their rating is an F. Get that everyone? AN F. Stay away from them.
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Quality: Poor to fairAppeal: Poor to fairService: Poor to fair
Public - a year ago
reviewed a year ago
I will never bring my car back to a Firestone for any type of maintenance. They completely botched a simple oil change in January 2012. After driving the car home, the engine and oil lights both came on. I took the car back up to Firestone the next morning, they had a new set of employees in there, and, after 45 minutes with my car, they could not figure out what the problem was with the lights being on, so advised me to take it to the dealer. Only 10 minutes of the car being at the dealer, the technician immediately recognized that the oil is WAY too thick for my car. On top of that, two parts of my engine are missing from the oil change. Yes, this means that Firestone took these parts out as part of the routine oil change and forgot to PUT THEM BACK! So, I'm not sure if Firestone put the wrong kind of oil in my car or if the oil became too thick because these parts were missing. Thankfully there was no damage to my engine, which the dealer credited to me not driving the car very far (<50 miles) after the botched oil change. I was without my car for 5 days, which was extremely inconvenient since I work full time and have an infant in child care. The estimate on this repair work was approximately $300, but Firestone was able to bring the actual missing engine pieces to the dealer, so the final cost of repair was only $96 for another oil change (obviously) and an engine flush. But yes, Firestone actually found the missing parts in their garage and brought them to the dealer ... amazing. They did reimburse me for the work I had to have done at the dealer and apologized, but needless to say, I won't be taking my car back here or to any Firestone ever again. If they can screw up something as simple as an oil change, there's no telling what damage they could do with a more complex task.
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Public - 2 years ago
reviewed 2 years ago
Public - 2 years ago
reviewed 2 years ago
7 reviews
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I visited within the last couple of weeks to inquire about child care for my 13 (almost 14) month old. Overall, the center itself is very nice. It is very clean and up-to-date. There is a good deal of security with video cameras as well as locked doors, key pads, and computer systems to make me feel like my child would be well protected within their doors. However, the front office staff (who were the only people I met during my quick tour) were by far the rudest people I have ever met. This is my first time putting my child in to a day care center, so I was naturally very nervous and had many questions (as any first-time parent would). When I arrived at the center, there was no greeting, no smiling. They looked extremely bothered that I walked in on a Friday at 4:00 (sorry - I work). They threw some papers at me that outlined their program and costs. The costs were on the higher end, but for a good school where our child is happy, my husband and I will pay for that. The director informed me that my child, because of her age, would be placed in the younger toddler room. I thought this was okay, no big deal, until she told me that the children in this room ranged from SEVEN months to seventeen months!! Wow! They have infants in with toddlers, older toddlers. I explained to her that my child has been walking since 9 months, on a sippy cup since 7-8 months, and on table food since 10-11 months. I also told her that my child is a big toddler - approximately 34 inches and nearly 30 pounds at 13 months (I am 5'10" and my husband is 6'5"). Trying to imagine my large toddler running around a room with infants (some who were crawling, some were not, and several toddlers were walking) was just ridiculous. If I had an infant in that room, I would not want them to be in a room with 18 month old children who are running around! The room just did not seem age-appropriate for my child. We had visited another day care center earlier in the week who initially wanted to place my child in the 9-15 month room because of her age, but upon seeing my daughter, they told me that she belonged in the 15-24 month room because of where she is developmentally. So I just did not agree with the placement of my child in this facility. The rudeness and one-word answers from the director just left a very bad taste in my mouth. I couldn't imagine my child being treated or talked to in this manner when I'm not around. The two rooms I looked into (through the windows nonetheless), the teachers looked very tired, no smiling faces, one teacher was being very rushed with a child (grabbed his arm very quickly to pull him to the bathroom) ... they just didn't look happy. Again, trying to imagine my daughter in a room with a person like that is not what I'm looking for. The director showed no interest in being friendly whatsoever. At the end of the day, they are the ones trying to sell their services/products (child care). If they work on their customer service, they would probably have more success. Additionally, the teachers here go through very little training. They do not require them to have degrees, only child experience. Needless to say, we selected another day care facility in the same area (less than 1 mile from this school). I was very disappointed because I had high hopes for this center. The day care we selected requires twice the number of training hours of this once (plus they do their own training every few months during the year) plus a college degree plus child experience. So there are good day care centers out here in San Antonio. Just do your research. I give this one 2 stars because the center itself is very physically nice and very well maintained.
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Public - 2 years ago
reviewed 2 years ago
Beautiful hotel! The interior of the rooms is top-notch, high quality! Laminate wood floors, granite in the bathrooms. The staff are VERY nice. We had to stay here when we were evacuated from our apartment due to a wildfire. With an infant and two puppies in tow, the staff made sure we were comfortable and gave us a discounted rate. Would absolutely stay here again and highly recommend it!
Public - 2 years ago
reviewed 2 years ago
This was my first visit to a PF Chang's. My husband had been there before. I was very impressed. Wonderful atmosphere, GREAT service, delicious food, and reasonable prices! We went to eat dinner on the day after Valentine's Day (to avoid the rush) around 6 - 6:15. Service was EXCELLENT. Our waiter was wonderful. They weren't very busy when we arrived, but our waiter did a great job at spacing out when our appetizers and dinner arrived so that we weren't throwing food down our throat before the next course (which usually happens when a restaurant is slow). We were able to get two appetizers, two drinks, and two dinner plates for less than $40. We even left with leftovers! We will definitely be going back!
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Public - 3 years ago
reviewed 3 years ago