Three save their customers a ton of dosh Since the Feel at Home service was launched by Three I've visited Italy, Spain and Australia. On all three occasions I have used Google Maps to assist in getting about, In Australia I used it as a SatNav to help get about Melbourne.
I dread to think how much it would have cost me had I not been a Three customer. With the Feel at Home service you can use your account just like you would in the UK. This worked out great for calling family members to see what's what and loading up Google Maps to help guide you in to the MMC in Melbourne.
All in all Three have a figure of £1.3 billion as the amount saved in roaming costs. Come 2017 roaming costs in the EU will be scrapped but Three also have estinations such as the US, Hong Kong, Indonesia and many more on their books where you can call and text UK numbers and jump on your data plan without the worry of racking up a massive bill.
Perfect for the those who travel abroad on business and of course those who are getting away from it for a couple of weeks.
Here's the press release:
Three tackles great roaming rip-off saving customers £1.3 billion
• £1.3 billion in roaming charges saved for Three customers since it introduced roaming at no extra cost just two years ago
• Three customers are saving on average £330 each in roaming charges per year
• The average Three customer now uses 500MB of data on each trip abroad, an 84% increase year-on-year
Three, the network￼ that gives people the freedom to use their phones abroad at no extra cost [in 18 destinations], has today (August 25, 2015) announced it has saved customers more than £1.3 billion in roaming charges since launching its Feel at Home service two years ago.
The service was introduced to protect customers from unfairly high roaming charges. Since its launch, Three has saved customers £330 on average every year allowing customers to make the most of their holidays. The average Three customer now uses 500MB of data on each overseas trip.
Three took a stand against roaming charges not just in Europe, but also in key destinations outside of Europe, by launching Feel at Home in 2013. Currently Three customers can use their phones and tablets abroad at no extra cost in 18 destinations.
This now includes Spain and France the two most popular holiday destinations for Brits, with 12 million* UK visitors to Spain and 8 million to France predicted in 2015.
It is no surprise that the Feel at Home service has proved extremely popular since its launch, and is still gaining momentum, with two million Brits using their phone abroad at no extra cost on Three in the last two years. In June alone, 538,000 people benefitted from the service, and it’s set to continue as more people head off on holiday this August and September.
Lianne Norry, director of brand & comms at Three, said: “Three was the first UK network to allow customers to use their phones abroad at no extra cost, to banish bill-shock and improve peoples’ holiday experiences. We continue to lead the way in making roaming charges fairer. The fact that we’ve saved our customers a whopping £1.3 billion proves the true extent of the great roaming rip-off, people are being treated unfairly by other networks, so we will continue to make it right for them with Feel at Home.”
Feel at Home is available in 18 destinations worldwide: Spain, France, Switzerland, Israel, Finland, Norway, USA, Indonesia, Sri Lanka, Macau, Australia, New Zealand, Italy, Austria, Hong Kong, Sweden, Denmark and Republic of Ireland.
It couldn’t be simpler to use your phone abroad at no extra cost with Three. As soon as you arrive, your phone automatically activates with Feel at Home, allowing your phone to pick up a local network so you can chat to family and text your friends back home, post status updates and share holiday spam to your heart’s content. If you go out of bundle, you will still benefit from reduced roaming rates – a no brainer for the modern traveller