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James Wilt
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Basic Information
Central Kia Plano, TX made a professional positive paradigm shift. With PMA (positive mental attitude), as a basis for the Business personality. I would recommend anyone to go to Central Kia of Plano first to visit and purchase a new automobile. Positive greeting, Sincere in their approach, Strong desire to satisfy your questions and needs. It's a pleasure to walk into the dealership and feel great about it. Three years back, this was not so, with the previous management. It was more like walking into a war zone. Now, nobody is wearing dark sunglasses. I happened to call Central to see if I wanted to even go there, since our last purchase three years back was not such a memorable event. Was I really surprised !!!. Is was like going from night to day light. I set up an appointment with Chris Collyer, My Sales Professional, and it was like meeting a friend. Chris and I met with Bryan the Sales manager, also positive and professional.. Everyone listened as I explained as to what model I wanted, Unique financing arrangements, My budget, plus my overall needs and circumstances. The most impressive aspect, was they looked at me, and not down their noses. Even another Salesman, who had nothing to gain from the sale, greeted me, positive conversation, etc. This was also impressive. Sorry I didn't get his name. He was tall and somewhat stocky. This made me think, this place must be for real. WOW what a positive paradigm shift. I had help from the whole team. The internet Manager, also professional, and other members of the higher management team got involved to be certain I had a package that I could be happy and live with. Then came the Finance Director, Stewart Lawson. Usually you go in there biting your nails. What a pleasure. Stewart, also very professional, made us feel confortable. No pressure. He was a great help in recommending specific things we should consider to make it better for us. I repeat, better for us. Not better for him. Me and my wife felt great about the purchase process, Our treatment , and most of all Our new red Optima. It is beautiful. I could find the rating scale for Chris Collyer, our sales professional. I rate Him at a 20 out a possible high of 1 to 20. in all categories. Do Your self a favor, and visit Chris at Central Kia of Plano. Tell them James sent you. I am honest about my evaluation. I wouldn't put out my name, if I did feel so positive about this. I just a customer. I have nothing to gain, except that you will have the same pleasurable experience that I did. Sincerely, James G. Wilt
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Quality: ExcellentAppeal: ExcellentService: Excellent
Public - 3 years ago
reviewed 3 years ago
1 review