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Castle Buick-GMC
GMC Dealer
Today 8AM–6PM
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Castle Buick-GMC

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With the Castle Difference, you can opt into our free oil changes for life & free tires for life program! 
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Castle Buick-GMC

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On your 24 hour test drive you can test out everything from the IntelliLink system to the great handling of a #Buick!
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No one likes missing a minute of football so #GMC put 4G LTE Wi-Fi in every 2015 model so you don't miss a down!
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No matter where you are in the country, driving a #Buick is a ton of fun. Where do you want to go in your Buick?
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#TBT to a time where hood ornaments came standard. #Buick
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Cup holders were invented for days like this. #NationalCoffeeDay #Buick
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Castle Buick-GMC

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It takes a lot to surprise our Professional Grade service advisors. #GMC succeeded in this very funny video!
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Castle Buick-GMC

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No matter where you are in the country, driving a #Buick is a ton of fun. Where do you want to go in your Buick?
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Castle Buick-GMC

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No one likes missing a minute of football so #GMC put 4G LTE Wi-Fi in every 2015 model so you don't miss a down!
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Tough roads need tough tires. Good thing every #GMC is built to stand up to the toughest conditions.
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Bringing home bushels of apples and pumpkins to carve is easy in a #GMC!
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Castle Buick-GMC

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What do you think of the GMC Sierra Elevation Edition?
It’s back! Well, it never really left, but the truck to which it was applied was refreshed for 2016. The “it” we’re referring to is the darkly trimmed GMC Sierra Elevation Edition, a special-edition version of GMC’s Sierra 1500 pickup festooned with black trim pieces in the mold of, well, every other murdered-out special-edition model out […]
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Contact Information
Map of the business location
7400 W Cermak Rd North Riverside, IL 60546
7400 West Cermak RoadUSIllinoisNorth Riverside60546
(888) 271-1195castlebpg.com
GMC Dealer, Buick DealerToday 8AM–6PM
Saturday 8AM–6PMSunday ClosedMonday 7AM–9PMTuesday 7AM–9PMWednesday 7AM–9PMThursday 7AM–9PMFriday 7AM–7PM
Illinois' #1 Online Rated Buick GMC Dealer!  We offer the Castle Difference! Free Vehicle Shipping!  Available Free Oil Changes for life program!, Available  Free Tires for Life program, Available Free Nitrogen for Life program!
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Review Summary
4.4
242 reviews
5 star
180 reviews
4 star
30 reviews
3 star
8 reviews
2 star
7 reviews
1 star
17 reviews
"Thank you so much for making my car buying experience a memorable one!"
"I had been in the market for a quality used car for my college-aged son."
"Maricruz is the best sales agent I've ever encountered purchasing cars."
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Have them in circles
163 people
Veronica Vyas's profile photo
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‫رویای سپید‬‎'s profile photo
A.Aclan Deniz's profile photo
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All reviews
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Olga Gongora
3 weeks ago
Service department is the worst I have ever experienced in my entire life... The men are too puff up and arrogant... I hated it. Also the car is the worst I had ever own.. I am having constant problems that they never get resolved.... I hate the car so much that I want to get rid of it... Considering that's a 2013... It's just problems. 😖😖😖😖
Response from the owner - 3 weeks ago
Hi Olga, we are investigating the details behind your comments as we want to make sure you get the service you deserve. We will take the necessary actions internally to prevent this from happening again. We hope you provide us an opportunity to earn your business back again soon.
ChiTone3
2 months ago
-Do not trust the internet sales rep "Sharon"- I was looking to purchase a brand new truck. Spoke with Sharon via email for 2 weeks. The last email she sent me was titled "Make an offer". So I thought well OK but I would like to come in and show that i'm interested/serious about purchasing a vehicle and would like to negotiate in person. She had told me that her and Robert(general manager) would be there and we can work something out. I get there and ask for both of them and was told "Oh sharon is the internet lady she works in the back. OK no big deal kinda figured that anyways. Then I ask about Robert and the salesman and finance manager look at each like they have no clue on what I was talking about and said Robert doesn't work at this location. Ok strange let me sit down and talk number with these guys and see what I can come up with. Zero, zip, nada. They wouldn't even take a dollar off the asking price. I immediately left and good thing I did, because I found the same truck I was looking for in a 2016(truck castle had was a 2015) for $600 cheaper and had more options. tl:dr Dont trust these guys/gals. They will tell you whatever you want just to get you in the door
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Response from the owner - 2 months ago
Hi ChiTone3, your review concerns us and we are investigating what occurred when you last visited our dealership. What you experienced is not typical and we strive to be as honest & transparent as possible. We never intend to mislead or misinform you. One of our managers will be contacting you shortly to learn more about what occurred.
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Emily Carpenter
2 months ago
I'm from Indiana and got a flat tire about 15 minutes from their store yesterday. They got me an appointment within a few hours. I showed up at 2pm and (after being told the tire was not able to be patched) got me a new tire. I left at 3:45pm very happy! They were kind, inexpensive, and efficient. Their waiting room is very nice as well. Thank you guys so much!!
Response from the owner - 2 months ago
Hi Emily, thank you for the kind words about our service department! We are happy to hear we could get you back on the road quickly. We hope you had a safe trip back to Indiana!
antonia kincanon
5 months ago
The people here at Castle rock!!!!!! We first leased our vehicle and the bought it and receive nothing but respect, honesty and fine quality every time we visit either for a service or just a car wash. We highly recommend doing business with this dealership ---- and they worked very hard to get us a great finance deal and price.
Response from the owner - 5 months ago
Hi Antonia, thank you for the outstanding review! We are very happy to hear that we have earned your personal recommendation & that our staff worked hard to get you a great finance deal & price. Thank you again for choosing Castle & we hope you are having lots of fun with your car!
Charles Myart
2 months ago
Purchased a new LaCrosse from Castle and had an outstanding experience. The sales team was terrific and worked extremely hard to get us the vehicle we desired. The original vehicle we were looking at had some problems so the sales manager call their other dealership and got us the vehicle we ultimately purchased. During the inspection process, the sales team discover a few nicks in the paint and a slight crack in the windshield. They are going to fix this with no charge. Again, outstanding customers service. We were treated with professionalism. Enjoyed they experience. Our daughter purchased a the same vehicle about a month ago. We liked the vehicle so much that we purchased the same vehicle a month later. Now my mother-in-law is thinking about making a purchase from Castle Buick-GMC as a result of our family's experience. Thanks so very much!
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Response from the owner - 2 months ago
Hi Charles, thanks for the compliments about our sales team & dealership! We are very happy to hear we could make the experience with us a wonderful one. Thank you for much for recommending us to your friends & family. We greatly appreciate it & hope you enjoy your new LaCrosse!
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Renese Harris
3 months ago
Sometimes things don't always go as we expect, but when you have people who care so much about providing exceptional service to rectify your vehicles problems and make you feel like a valued customer, it is always appreciated and guaranteed to bring you back for a great service experience. Tom Wentz, the Service Director and his crew Maria, and Chris went above and beyond the call of duty and what was required in order to service my vehicle after a requested service was inadvertently omitted. He personally made sure that the problem was corrected in addition to offering repair of a problem that I wasn't even aware that existed. I really appreciate the quality of service offered at Castle Buick from my salesman Lou to the service department, and when I'm ready to get that Buick Lacrosse that I've had my eye on, I'll definitely be back!!
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Response from the owner - 2 months ago
Hi Renese, thank you for taking the time to leave us a 5-star review! We are very happy to hear that our staff, particularly Tom, Maria, & Chris, went above and beyond to ensure you left satisfied with your visit. Thank you again for the compliments and we look forward to helping you drive home the Buick LaCrosse you have had your eye on!
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Chris Ryzewski
2 months ago
I had previously posted how great my experience was at Castle Buick, but unfortunately my experience this morning was quite the opposite. I called to try to get a service appointment and get a recording that no one in the service department is currently available then prompted to leave a message. The message box says it is full. I call back and try the operator. I tell her what just happened so she transfers me to the service department again with the same result. I call back a third time and she hangs up on me. Is this good customer service?
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Response from the owner - 2 months ago
Hi Chris, we have alerted our service managers to your comments & they are looking into what occurred as this should never happen. We appreciate your positive review last time and look forward to earning your business back so we may continue earning 5-star reviews from you.
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Kimberly Simon-Pagan
11 months ago
Nubia was AWESOME! Very friendly and professional! She showed me the car that I came to see. This whole experience really has changed my attitude towards car sales personnel! The more I spoke to this person the more relaxed and comfortable I became. Everyone I had dealings with were really friendly and explained everything in detail. The financial gentleman, I think his name was Danny, took the time to explain what I didn't understand and was so patient and kind! I've already recommended this dealership to my friends!
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