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Rich Phelps
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"Questions are a great management tool." <= Couldn't agree more. An interview @FastCompany with Brian Glazer: http://m.fastcompany.com/3044264/the-big-idea/the-man-of-many-questions 

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How Google sets goals: OKRs https://www.youtube.com/watch?v=mJB83EZtAjc

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The new audobon.org http://t.co/kcppdL1ZKi does a beautiful job of bringing the magazine & org's content together in one place. nice work by muledesign

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"Do you use this data to understand your customer’s needs and provide better service?" https://medium.com/@jseiden/sensing-creating-a-deeper-relationship-with-your-customer-7e7fe9b3f69e 
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