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Rich Phelps
Works at University of Kentucky
Attends University of Kentucky
Lived in Chicago
182 followers|22,532 views
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Rich Phelps

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"Questions are a great management tool." <= Couldn't agree more. An interview @FastCompany with Brian Glazer: http://m.fastcompany.com/3044264/the-big-idea/the-man-of-many-questions 
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Rich Phelps

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Andy Weissman of Union Square Ventures wrote a piece the other day on chaos theory and startups. His conclusion was that making decisions, and deciding how you make decisions, is of the utmost importance. There are many approaches to making decisions. My current thinking can roughly be described ...
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At the heart of the media's chattiest technology is a hollow sharing economy. A personal investigation into just how little traffic Twitter's maelstrom actually contributes to websites.
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That's true of almost everything--not just Twitter. Heck, a front page mention on the NY Times drives almost no traffic. It's a long tail. Combating obscurity comes at a price few are willing to pay. Sustainable scaling comes one relationship at a time. 
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18 amazingly useful tips from more conference programming veterans than you can shake a stick at
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The new audobon.org http://t.co/kcppdL1ZKi does a beautiful job of bringing the magazine & org's content together in one place. nice work by muledesign
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"Do you use this data to understand your customer’s needs and provide better service?" https://medium.com/@jseiden/sensing-creating-a-deeper-relationship-with-your-customer-7e7fe9b3f69e 
Digital technology is enabling a shift in market research: a move from “what they buy” to “what they do.”
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Rich Phelps

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It was the 1930s and the global economy had plummeted. Almost everyone was hit hard. Jack, a friend of mine, was just a …
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The sprint is a 5-day process for answering critical business questions through design, prototyping, and testing with customers. Learn to run your own sprints, and read about our upcoming book on sprints.
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"When all you measure is what can be quantified you end up with mediocrity" https://t.co/kZ843MpTya 
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https://medium.com/technology-musings/designing-software-for-altruism-de223af84ef

" Dan Hon gave a nice presentation summing up his quest to close an “empathy gap” in design—going beyond simple personas towards building platforms that aim to serve all and more easily meet their needs."
How can we design software that promotes random acts of kindness? Plus, a proposed product feature that enables altruism…
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Have him in circles
182 people
Gae Broadwater's profile photo
Jessica Rishel's profile photo
Stephen Judd's profile photo
Jonell Hinsey's profile photo
Elaine Edwards's profile photo
Mary Bock's profile photo
Calvin Groves's profile photo
John McMillen's profile photo
John McMillen - Graves Co's profile photo
Education
  • University of Kentucky
    present
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Gender
Male
Story
Introduction
Information Technology manager with experience in electronic services, VoIP system, data communications and processing, project management, remote and data center operations, policy development, and customer service.
Work
Occupation
Information Technology Officer
Employment
  • University of Kentucky
    present
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Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Previously
Chicago