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Jomo Kenyatta International Airport
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Embakasi Nairobi Kenya
+254 20
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Review Summary
153 reviews
5 star
69 reviews
4 star
32 reviews
3 star
27 reviews
2 star
15 reviews
1 star
10 reviews
International & domestic passenger & cargo transport hub, 15km from the center of Nairobi.- Google
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Rajesh Patri's profile photo
Rajesh Patri
2 months ago
Most corrupt airport staff. When i landed at JKIA. A lady accompanied me and asked to fill the arrival form. She took the visa amount of 50 dollars + asked me extra 20 dollars for processing. N threathened me of not allowing to enter kenya. Once i got the visa stamped. There were 2 cops waiting. They asked where i am heading n if there is someone coming to receive me, asked for any invite letter. Showed them the invite letter. Then they started arguing that invite letter is not correct. Asked me to bribe them again. I had some tz shillings left since i came from Dar es Salaam. Theytoo all my tz shillings.
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Zakariya Abdullahi's profile photo
Zakariya Abdullahi
a month ago
Very rude staff!! They seem mad at life. One of the immigration guys got us through security hoping for some money at the end. But I don't play that.The shops are so close to the waiting area there is no where to freaking sit.
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Philip Southam
a month ago
Interesting airport.... if the staff could be a little more courteous and helpful as opposed to officious, it would make a much better impression on visitors to what is a beautiful country.
kevin Alitsi
5 months ago
Last time when I was leaving Kenya for Qatar we were stopped by an Airport staff from KAA what an embarrassment we posed for other travellers really in our own country wat a shame to ask for a bribe to let us check-in
Shillan Thaithi's profile photo
Shillan Thaithi
2 months ago
Hands down one of the worst airports I've ever been to in my life. There is a bewildering lack of customer service,and order. The restrooms were not clean,and I felt very uncomfortable using them. Also the airport staff was not helpful at all when we couldn't find our bags.
Yasin Mohamed
5 months ago
The lady that gives out the visa wants money so she says the visa is 50 dollars and on top she wants a bribe for her to write how many months/days you wanna stay here. And she uses bad language in kiswahili to insult you if your a foreigner. She told me (takataka wewe) meaning you are garbage.
3 weeks ago
It was a bad dog eat dog experience! Kenya airways failed me! I wouldnt travel with them on a free ticket!
Shawna Giguere
8 months ago
No problems here at all just that at check in they were not very clear about how long before had to go through to prepare to board the plane. This upset me alot because ended up waiting upstairs for over 3 hours by myself in a foreign country. This was my first experience leaving Canada to go anywhere. Very friendly place and people. Just a beautiful city and country. Everything at this airport was done quickly. Loved the fact that there was smoking section at this airport.
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