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Mermaids Bakery- Cupcakes, Cakes & Pies
Bakery
Today 7AM–3PM
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1543 Champa St Denver, CO 80202
1543 Champa StreetUSColoradoDenver80202
(303) 534-0956mermaidsbakery.com
Bakery, Caterer
Bakery
Caterer
Wedding Bakery
Today 7AM–3PM
Friday 7AM–3PMSaturday 10AM–1PMSunday ClosedMonday 7AM–3PMTuesday 7AM–3PMWednesday 7AM–3PMThursday 7AM–3PM
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All Natural, scratch baked Cakes, Cupcakes, Cookies, Pies and more! 

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Review Summary
3.5
43 reviews
5 star
22 reviews
4 star
3 reviews
3 star
4 reviews
2 star
4 reviews
1 star
10 reviews
This bakery makes all its treats from scratch, including cupcakes, pies, mini pies, cakes & cookies.- Google
"The swiss butter cream frosting is amazing!"
"So I went here for cupcakes, some gluten free, some regular."
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Andrea James
a month ago
The perfect cupcake! Placed an order over the phone a couple weeks before a coworker's wedding shower, easy pick-up at 7am when they opened (they deliver too). Ordered 2 doz large (German and Lemon Drop), and 2 doz small (Cinnamon Churro and Strawberry Milkshake). They were dense and moist with the most fluffy and perfectly sweet frosting, and huge too - what a great value! Everyone at the office loved them (we are a hard-to-please bunch) - Large assortment of flavors, will definitely be coming back and recommending to others!
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Bobbi Rogers
2 weeks ago
Email sent in response to complaint: Hello, This is the first email I have received regarding this matter, the cake was actually frosted and made the way we have always made them. This cake in particular was actually baked and frosted by our bakery manager herself. After we frosted cake there are usually scraps left over from trimming the cake, we were eating those scraps all afternoon and they were fine. The only time that the frosting would be tasteless and have a greasy taste and feel, is if the cake was eaten cold. We informed the person that picked up the cake that it must be eaten at room temperature. This is very important it's a very strict rule that we have in the bakery, we tell everybody who picks up anything from us but it must be eaten at room temperature. If the frosting is cold it will be tasteless and it will taste like pure butter and it will feel greasy. We do not use any shortening in our frosting. Swiss meringue buttercream is not super sweet but we make it the same and it is the same buttercream we have used for eight years, this buttercream is enjoyed by almost everyone who comes into our bakery. We do not have any other complaints about the frosting being tasteless or greasy. Most people just expect that supersweet gritty frosting which is made with shortening. Our shop manager actually added more caramel to the center of the cake, she made sure that there was enough. It is impossible for us however to stop the caramel from being absorbed into the cake. It sounds like the problem is a matter of personal preference, and not due to the cake or frosting itself. We have people who come in and order just cups of the frosting and eat it with a spoon. I'm sorry we could not win you over with our awesome frosting and cake. We understand that it's not for everyone, there are other bakeries that do you make the super sweet American buttercream with shortening and powdered sugar. That may be something that you prefer and we would be happy to refer you to bakeries that use that type of frosting. As far as your order I can assure you that you received exactly what you ordered. Thank you so much! Diana Extremely rude!!! Followed their instructions and let cake sit out to room temperature and it was bland! I PAID $60 FOR THAT FOR MY SISTER'S BIRTHDAY!! NEVER AGAIN!!! AND I WILL BE SURE TO TELL OTHERS. She said that NO ONE SAYS their frosting is tasteless....obviously she has not read the other one star reviews that say the same!!
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Jackie Weaver
in the last week
We had the black and white and thr wedding day cupcakes. They were thr most moist cupcakes we've ever had. Icing was good and not so sweet.
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matt hartmeier
7 months ago
Apparently they don't check their email often. I had a custom order sitting in their inbox well within the 48-hr window of when I needed it delivered. Called them today to check on the order and... nothing. I asked them to waive the delivery fee since they were already going to deliver something there later today anyways, and they said no. Let's just hope their product is good, or I will drop this down to 1 star.
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Jess Rogers
2 weeks ago
Bland cake, accusations, nothing offered to correct situation but an offer to refer to ANOTHER bakery who has american buttercream frosting (an assumption that that was what I wanted "gritty super sweet frosting make with vegetable shorting"). The frosting had no flavor. It was not sweet, not did it have FLAVOR. It did not even taste like butter. The most similar flavor was like other reviews I read.... Crisco or Vegetable shorting. Please see my original email (I previously sent a message on the website but received no response). I posted the response I received. From there my sister had interactions with this bakery. No solutions were offered. I asked them to contact my sister (I did provide her number in the original email). I was hoping they would offer a pie or cookies in an effort to correct the situation and keep customers. Apparently $60 on a cake disliked by four people and "you got what you paid for attitude" is good enough for them! : My email: Dated June 9 2016: I am disappointed I received no response to my prior message (submitted) on the website about the horrible salted caramel cake that was purchased on June 8th, 2016 by my sister, Bobbi XXXXXX, for my birthday. As I said previously, the thick swiss buttercream frosting was bland. It had no taste. The only taste it was similar to was vegetable shortening. The cake and small amount of caramel inside did not make up for that horrible frosting on the outside. And, at this point there has been no attempt to right the situation. 3 other people had this cake with me and enjoyed by none. I feel horrible my sister paid for such an expensive cake and it be so bad. I sincerely hope you reach out to my sister to correct the situation. -Jessica ------------------------------------- The response I received: (accusations, suggesting I wanted super sweet frosting, and she did not contact my sister who paid $60 for a cake no one liked) Hello, This is the first email I have received regarding this matter, the cake was actually frosted and made the way we have always made them. This cake in particular was actually baked and frosted by our bakery manager herself. After we frosted cake there are usually scraps left over from trimming the cake, we were eating those scraps all afternoon and they were fine. The only time that the frosting would be tasteless and have a greasy taste and feel, is if the cake was eaten cold. We informed the person that picked up the cake that it must be eaten at room temperature. This is very important it's a very strict rule that we have in the bakery, we tell everybody who picks up anything from us but it must be eaten at room temperature. If the frosting is cold it will be tasteless and it will taste like pure butter and it will feel greasy. We do not use any shortening in our frosting. Swiss meringue buttercream is not super sweet but we make it the same and it is the same buttercream we have used for eight years, this buttercream is enjoyed by almost everyone who comes into our bakery. We do not have any other complaints about the frosting being tasteless or greasy. Most people just expect that supersweet gritty frosting which is made with shortening. Our shop manager actually added more caramel to the center of the cake, she made sure that there was enough. It is impossible for us however to stop the caramel from being absorbed into the cake. It sounds like the problem is a matter of personal preference, and not due to the cake or frosting itself. We have people who come in and order just cups of the frosting and eat it with a spoon. I'm sorry we could not win you over with our awesome frosting and cake. We understand that it's not for everyone, there are other bakeries that do you make the super sweet American buttercream with shortening and powdered sugar. That may be something that you prefer and we would be happy to refer you to bakeries that use that type of frosting. As far as your order I can assure you that you received exactly what you ordered. Thank you so much! Diana
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Kristy Jo
a week ago
It has been an absolute pleasure doing business with Diane. Mermaid Bakery was the ONLY specialty bakery in Denver that would make a custom cake for me with 4 days notice! Completely professional and willing to make the cake to our specifications while throwing a beautiful spin on it. I would recommend this bakery to anyone!!!! Thank you again to Mermaid Bakery for their hard work and kindness!!!!!!
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Dessie Borders
8 months ago
I can only testify to the custom made cake I ordered, and based on the result I'd recommend without hesitation to any friend or yelp reader who needs a cake. My experience: cake was beautiful, exactly what I asked for in terms of design (and then some), and it tasted delicious. The cake was not too sweet, very moist, and rich in taste.There was no compromise of taste for the design I requested and vice-versa. Oh! And they turned it around in two days. I consider this short notice
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Michael Aletheuo
4 months ago
Whet to see the parade today, stopped by to end the on a sweet note (Superbowl champs) but it did not happen, we had 4 cupcakes and all 4 were terrible no taste and the frosting taste like Crisco, not fresh at all. do your self a favor and skip this one.

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