: I guess it's my fault that I use Bank of America.
This morning, I got an e-mail from #BAC
, telling me that they have issued me a new card. I had a few spare minutes this afternoon before the long weekend, to ask why I was getting a new card. This would be the fifth new card I've had in less than 2 years with Bank of America. I'll recap them for you:
1) Target Data Breach
2) Home Depot Data Breach
3) New card because date expiration.
4) New card because (3) never arrived
5) Suspicious new card, "sent".
When I went to the bank, the teller there had no record of having a new card sent, nor could he find any suspicious activity on my account. He said, "yeah, sometimes it takes a while for those e-mails to appear, so it's probably from one of your old cards. If you're suspicious call the number on the card." So, let's recap:
1) An e-mail is received saying, "a new card's coming, to your home address with XXXX, expect it"
2) Me, not having requested a card and getting suspicious, went to the bank to ask, "WTF?"
3) The teller answers, "yeah we don't have any record of a new card, it's probably an N month glitch.
4) I can't help you, call someone instead.
So, I call the card number. They tell me, "yeah, we sent you a new card with a new logo on the front." I said, "let me get this straight. Through no action of my own, you're deciding to issue new credit cards to me without my asking for them, and without provocation." Answer, "yes." I asked, "can you see why this is a problem for me?" Answer, "no."
So, final recap:
1) I'm getting a new card, whether I want one or not.
2) It might, or might not, have a new number (she wasn't sure), and it might be a pain in the ass for all the auto-deductions I've set up on it.
3) No one at the bank can even tell me it's happened, and no one who can tell it's happened thinks there's a problem with sending me cards whenever they feel like it.
I hate banks.