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William Tibbetts


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I would avoid them at all cost! The salesperson was first. We received three bids from three different companies and Trinity was the highest. We went with them because the salesperson convinced us of their customer service and project management. We signed the contract on June 5th to have our roof replaced, house trim painted, and gaps between the roof and siding replaced. We were told it would take two days to finish. We paid half the deposit when we signed the contract. One week passed... Two weeks passed... No phone call from Trinity. I finally followed up. Several back and forth phone calls later, we had a start date. The project went from two days, to several days. The workers created scrapes on the side of the house and on the deck. Materials were left in the lawn which caused the grass to die. Several of our plants were trampled on. After several days, the roof got down and some of the gaps were replaced...but the trim never got painted. Skip three months ahead, after several promises from Trinity and threats of our lawyer getting involved, the trim was painted. We had to ask multiple times for them to fix their shotty work. I think the thing that is most frustrating is that I was kind and gracefilled throughout the process. I was very understanding and made sure to communicate that...I felt like I got taken advantage of. If we could do it all over again, we would not have gone with them. It felt like a bate and switch; charming up front with HORRIBLE follow through.
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Public - a year ago
reviewed a year ago
Purchased a rotisserie chicken for dinner and it was inedible. It was so overcooked that the chicken was either crunchy or it just disintegrated in your mouth. I wouldn't recommend purchasing this product there in the future.
Public - a year ago
reviewed a year ago
3 reviews