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Carl R. Mauri
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Have him in circles
4 people
Harrison Beacher's profile photo
Simin Masoudpour's profile photo
Jason Trotman's profile photo
Nieka Simmons's profile photo
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I was really really surprised to see the number of negative complaints, so I wanted to share my experience: I have been using this Zips for almost a year after changing from another discount cleaners. They do a better job on my shirts (the arms come crossed and the starch level is exactly what I like. (Tip : Always order extra extra heavy starch, they shirts stand up by themselves so you don't need a closet!) The clothes have always been great, and the if they miscount the pieces, they will be honest and refund the money without even having to ask. Staff is always pleasant. Only problem i have ever seen is when this location's software would not allow them to accept Zips discount coupons.
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Public - 2 weeks ago
reviewed 2 weeks ago
PENNY IS NOT COPPER, she is gold! Penny is one of the storage consultants at this location, and she is the best. Just after I made my storage reservation, I received an inviting voice mail from here asking when I would arrive. I called her back, made an appointment, and the first thing I saw when I waled through the door was her smile. She started the paperwork immediately. Processing the forms takes a bit of time, but she highlighted the spaces where I needed to sign, so it really made it easy. She accompanied me to the space (actually drove me there!) to inspect it. I also received a follow up call from KB to make sure my storage I was happy. Though he was new, he answered all my follow up questions with confidence ,and also said that if I had any questions to call and he provided me the number again. When I rent storage again , this location will be at the top of my list. SUMMARY: There seems to be genuine concern for customer satisfaction that is very comforting. I would do business with them and this location again.
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Public - 7 months ago
reviewed 7 months ago
2 reviews
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