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Carl R. Mauri
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Have him in circles
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Have him in circles
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Nieka Simmons's profile photo
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PENNY IS NOT COPPER, she is gold! Penny is one of the storage consultants at this location, and she is the best. Just after I made my storage reservation, I received an inviting voice mail from here asking when I would arrive. I called her back, made an appointment, and the first thing I saw when I waled through the door was her smile. She started the paperwork immediately. Processing the forms takes a bit of time, but she highlighted the spaces where I needed to sign, so it really made it easy. She accompanied me to the space (actually drove me there!) to inspect it. I also received a follow up call from KB to make sure my storage I was happy. Though he was new, he answered all my follow up questions with confidence ,and also said that if I had any questions to call and he provided me the number again. When I rent storage again , this location will be at the top of my list. SUMMARY: There seems to be genuine concern for customer satisfaction that is very comforting. I would do business with them and this location again.
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Public - 4 months ago
reviewed 4 months ago
1 review
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