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Dexter Francis
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Three Decades of Arrow's Cars
Fiat Toppolino From the very beginning Arrow Development was working on and with cars. One of their first jobs was making hard to find replacement parts for a tiny Fiat Toppolino in 1948.  At the same time, Arrow was developing one of its first kiddie rides...

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King Arthur's Carrousel
The story of the renovation of King Arthur's Carrousel, like the story of its namesake king, is the stuff of legend. Thanks to a recently disclosed document, we now have a better idea of how much Disney paid Arrow Development for their engineering work, whi...

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Design Thinking is About Feedback
Deming PDCA Cycl e This image reminds me of a conversation I had with a co-worker who had just installed a large and very powerful electro-mechanical system; He was gingerly adjusting some control inputs and observing the results. I asked him if there were ...

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Being Analog in an Increasingly Digitized World
Donald Norman Donald Norman is one of my favorite Odd Ducks. He has been blending technical and human sciences since the 1950's. In 1957 he received a BSEE in Electrical Engineering and Computer Science, went on to earn a M.S. and a PhD in Mathematical Psyc...

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Arrow Homage at Big Thunder Mountain
Look for this on your walk up to the Big Thunder pre-show building Disney Imagineers are noted for their painstaking attention to detail and Big Thunder Mountain Railroad at Walt Disney World is no exception. The preshow que area is filled with real and Ima...

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Hendy Homage at Big Thunder Mountain
Look for this on your walk up to the preshow area Disney Imagineers are noted for their painstaking attention to detail and Big Thunder Mountain Railroad at Walt Disney World is no exception. The preshow que area is filled with real and Imagineered artifact...
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