Profile cover photo
Profile photo
Gloria Lombardi
320 followers
320 followers
About
Communities and Collections
View all
Posts

Post has attachment
Engaged frontline staff improve customer satisfaction – so mobilise them

Frontline staff are your brand ambassadors, and greatly impact the customer experience your company delivers. It can be hard or impossible to engage deskless staff unless the right mobile tactics are used. Guy Chiswick, of +Speakap, has the case studies to prove that better communication and engagement for non-desk based staff is possible and profitable.

https://lnkd.in/eSu4f_M
Add a comment...

Post has attachment
Businesses must embrace AI or face extinction

If companies fail to make artificial intelligence (AI) a core competency within the next five years, they will face either stagnation or elimination, according to GlobalData, a data and analytics company.

https://lnkd.in/e-QC4qm
Add a comment...

Post has attachment
Less than half of executives believe they have the skills and abilities to lead in the digital economy

Despite a significant uptick in investment in emerging technologies in the past 12 months, UK executives lack confidence in their own digital skills.

https://lnkd.in/e_h_TQA
Add a comment...

Post has attachment
Over 1.5 million people to trade in full-time work for ‘the gig economy’

More than 6 million UK adults are already self-employed or working as a contractor, with 6% of full-time professionals looking to make the transition this year.

https://lnkd.in/eVyxZwn
Add a comment...

Post has attachment
Same role, big difference

Senior women’s salary expectations lag behind men’s. https://lnkd.in/eykGACm
Same role, big difference
Same role, big difference
marginalia.online
Add a comment...

Post has attachment
Use design thinking as a driver for organisational change

'Customer-Driven Transformation' design thinking shows you how to use design thinking as a driver for organisational change translating your vision into compelling services that will delight customers.

https://lnkd.in/e_mewyP
Add a comment...

Post has attachment
Retailers turn to independent consultants over traditional consultancy firms for critical expertise https://lnkd.in/e333BJe
Add a comment...

Post has attachment
New study finds 70 per cent of us skip the office to work elsewhere https://lnkd.in/eYemdH3
Add a comment...

Post has attachment
The age of activism: Pension funds to drive diversity agenda https://lnkd.in/eWnDUWr
Add a comment...

Post has attachment
Gen Z say “The CV is dead – long live the CV” https://lnkd.in/eQSitY2
Add a comment...
Wait while more posts are being loaded