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Organic Spatopia
Beauty Salon
Today Closed
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3425 S Shepherd Dr #120 Houston, TX 77098
3425 South Shepherd Drive #120USTexasHouston77098
Beauty Salon, Day Spa
Beauty Salon
Day Spa
Nail Salon
Today Closed
Monday 9:30 am – 7:00 pmTuesday 9:30 am – 7:00 pmWednesday 9:30 am – 7:00 pmThursday 9:30 am – 7:00 pmFriday 9:30 am – 7:00 pmSaturday 9:00 am – 6:00 pmSunday Closed
Located in the Montrose/River Oak's District of Houston. We are the newest Organic Spa! We are excited to extend our exclusive and exceptional organic spa offerings to you.
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2.6
16 reviews
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1 star
9 reviews
"I purchased two LivingSocial coupons for massages for my anniversary."
"Disclaimer- I am a Massage Therapist** So this is when my antennae went up."
2 reviewers
"And i got a "happy hour" price."
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Tatianna Josey's profile photo
Tatianna Josey
2 years ago
A friend and I went in using a groupon and had great service. It's a nice set up with massaging chairs for everyone instead of normal salons where for the manicure you get moved to an office chair. My last was very nice and would confirm with me at each step the I liked the shape and/or color before proceeding. All in all, very nice and I would return.
Michelle Witkowski's profile photo
Michelle Witkowski
3 years ago
I love this place! They are always busy, so book early. The manis and pedis are really great - I finally found my go-to place!
A Google User
3 years ago
I WILL NEVER SPEND ANOTHER DIME HERE! The manager Annie was SO Rude! I heard her yell at another customer and she snapped at me from the moment I came in. She even tried to ignore my requests to select another Shellac nail color ( I asked to change the color LONG before the polish was even applied)! While getting my services Annie the Tyrant Owner walked around barking orders to the sweet nail techs. She even went so far as to call a tech "stupid" in front of all of us customers. She then looked at us and said she was firing the woman that day (the tech was wonderful by the way but I guess Tyrant Annie was displeased that a small bit of water spilled out of the pedicure bowl. The tech completely cleaned the area up, so I was confused as to why the owner was acting so terribly)! I had enough of listening to Annie so she and I had a heated discussion about how awful her customer service and managerial skills are. I told her I would NEVER COME BACK THERE BECAUSE OF HER INCOMPREHENSIBLE TREATMENT OF STAFF AND CUSTOMERS ALIKE. Now I understand why she is always advertising specials on discount websites--because she can't keep good, loyal customers due to her horrible attitude. DON'T SPEND YOUR MONEY HERE EVER. ANNIE, you are a horrible manager and should learn that no one wants to hear you berate your customers or employees!
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A Google User
2 years ago
This business could use some pointers on the basics of running a business. I purchased two LivingSocial coupons for massages for my anniversary. My girlfriend and I checked the company's website to gather info about setting our appointments and to look at other services we might have purchased if the first experience went well. We called and left a message on what seemed to be basic voicemail requesting an appointment in the coming month and callback to set the details. We never heard from them. We called 2 more times with no luck before having to request a refund from LivingSocial. We were only able to receive LivingSocial credit since the refund period had passed. The way I see it - Organic Spatopia owes me a refund and an apology for their poor ethics.
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Amy B.
3 years ago
bad bad bad all around bad awful service. The staff treats you as if your an inconvenience. I would not send my worst enemy to be tortured by this awful, so called spa. You are treated like a door mat and any of your concerns are not listened too waste of time money and the owner Annie needs to learn how to prioritize her time!!! Rude!!!
A Google User
3 years ago
My actual massage was OK, but the massage therapist asked me some fairly inappropriate questions. She also seemed more interested in her own needs than of those of the client. For example, she didn't play spa music because it makes her "have to pee", and while I was changing back into my clothes she walked in even though I asked for another minute, saying she had to clean up for her next client. I wont be going back. I did stay for a mani pedi which was pretty good. The rest of the staff seemed friendly.
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A Google User
3 years ago
came in for a mani/pedi and as soon as i mentioned i had a groupon got turned away. she said she was too busy even though there was only ONE person in the salon getting pedi. she told me to come next morning but when i called for appt she said too busy come later in afternoon. horrible service...why offer groupons when they don't want to service you?
A Google User
3 years ago
Let me start my review by making it clear that I am not a disgruntled client that felt cheated or feels the need to leave a bad review to get even, this is not the case. I am just an informed consumer that feels the need to share what I experienced. My friend treated me to a spa day yesterday with a Groupon she bought. We both got a massage and facial. Let me just say before I start on my actual review that getting the appointment was a complete nightmare for my friend, the staff lied to her, were completely unaccommodating, and left much to be desired. Fortunately for us, my friend is a bit of a shark and will bite until she gets what she paid for, so we got our appointment. When we were greeted by our massage therapist I was a little taken aback, she was dressed like a person on the street (no scrubs, no comfortable shoes, she had rings and jewelry on her hands, and her nails were long – which hurt in parts of the massage and are totally inappropriate in this field) that is not what I am used to at all and I get massages all the time from all types. But I gave her the benefit of the doubt. When we got into the room I told her how I wanted the massage (I have certain limitations with my jaw, I can't get in a face rest right now) and she acted very strange about it as though it was an inconvenience. **Disclaimer- I am a Massage Therapist** So this is when my antennae went up. She started to tell me that she had done this for 10 years, worked with tmj before and we should do it her way...it really went in one ear and out the other because I know that when a client tells you their concerns you're supposed to work with them not convince them to do it your way. So when I told her that my jaw was hands off and I would like to be supine (face up) the entire time, she figured out I was a massage therapist, asked me if I was and the rude attitude started. Oh boy, and was she ever rude! I honestly could not believe it folks. I'm not going to bore you with the specifics because it would take too long and it would make me sound like I'm complaining more than reviewing, but please take it from me that she was not professional at all with me (or my friend I learned later). When a massage therapist tells me “the massage is going to suck" because I have limitations and they don't feel like adjusting to my needs, I should have run! And the last thing you should ever hear from a massage therapist are complaints about their own physical ailments, like carpal tunnel syndrome and that it keeps them from performing any movements outside of their "routine". I knew I should have walked out when I heard that but I was exhausted from all the massages I myself had given that day and honestly it gives me a good laugh and more self confidence in my own skill when I experience poor massages like this. And if she ever reads this (I would have told her but I didn't want to ruin spa day) you CAN do anterior leg massage even with the bony prominences. It is just as easy as posterior leg massage, I do it all the time, especially in prenatal. Giving the excuse that there are too many bony prominences is a joke and just lazy. Moving on to the facial, I have never had one before so I have nothing to compare it to. The only kind of negative feedback I have is that the girl working on me got a bunch of the stuff she rubbing on my face on my eyelids and when it burned it was very painful. Other than that she was very attentive, accommodating, sweet, a little too talkative for me because I was exhausted but if you are a talker you'll love her. Unfortunately her sweet demeanor and nice facial was not enough for me to ever consider going back to that place. Not just because of the poor massage, but because of the way it is run, and the bad taste it left in our mouths. When you leave a spa you want to feel rested, rejuvenated, and relaxed. I fell on the other side of the spectrum. Oh well, you live and learn. Thanks Groupon. I will definitely be reporting this to them along with the other reviewers on here.
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