Great when you openly support great causes. How about the times when you callously disrupt a Google customers life.
Read this. Happened today. Was legal of any help? No, Google employees claimed not to how how to reach them
Just got off a several calls totaling over 2 hours with your Google Wallet Division aftera transaction was declined today. After being required to send in proof of id and residence, which I did, and after using Google Wallet now for months. Google has closed my account and says they will get the balance of my funds to me in 30 days.
One: No reason was given for closing the account.
Two: If Google is arbitrarily closing Wallet accounts and holding customers balances for 30 days they are committing fraud. No where in Google Terms of Agreement does Google state they will keep your money. The money should be immediately returned to the source of funding.
Three: basically stealing a persons money for 30 days can and will have unlimited repercussions. If Google is holding money that is meant for bills, grocery shopping, paying the rent, gas for a car then they are directly responsible for any negative actions, including but not limited to. late fees, the inability of family or children to get to a urgent medical appointment or pick up critical prescriptions, possible eviction procceddings being taken, being unable to buy food and the basic necssities and who knows how many other problems.
Trust me, I am legally holding Google responsible for everything that happens as a result of this action. I was not committing any crimes or doing anything even close to resembling improper. When asked what terms I had violated I was told that I would not be told. Which says to me that Google is doing something that is probably illegal and doesn't want to admit to something they can end up in court over. God knows Google already has enough problems with anti-trust laws.
So as soon as I start racking up late fees, cancelled auto. house and health insurance policies because they're unpaid, missing doctors appointment because I have no gas in the car to get there, missed medication I can't pay the copay for (I am HIV positive and if I miss even one day of my medications, it would be very detrimental to my health and physical well-being and could even lead to prolonged death) and anything else that comes of Google's theft of my money.
Once all this has passed I'm pretty sure there isn't a jury in the world and especially those in in California that would not find Google Inc guilty of causing serious physical, emotional and mental harm to any plaintiff suing Google in these or similar circumstances.
Mr Drummond, my first call was to my lawyer. My following calls will be to every major newspaper in the country..
There's nothing worse than a company that treats it's customer so poorly. I'm sure there will be many others treated in a similar fashion by Google and I hope will step forward to take action against Google. I will welcome them with open arms. If this case draws out past my demise, and you know Google will do everything they can so it will, I intend to leave a will instructing my family and lawyers to continue with the case and under no circumstances to accept any blood money for a quiet settlement. Google will have to make changes and make them legally and permanently.