A shameless but honest review for free stuff. - http://www.vps.net/blog/2011/10/27/were-going-to-one-up-ourselves-and-give-you-a-free-node/
I host a hand full of small websites - sites I've either built or host for friends or local businesses. About 18 months ago I got to the point of frustration with regular 'reseller accounts'. I had no control other than cpanel/whm. Shared hosts (quite reasonably) don't generally give out root (or even basic shell) access so I could never do exactly what I wanted in the way I wanted.
. I was introduced to vps.net
by a friend, +Dan Moss
, and I slowly began to persuade myself. With the ability to add a daily node (a set guarenteed proportion of a cpu and a quantity of ram and bandwdith) for £1 per day with no commitment I decided to give it a go. Ten minutes later I'd chosen a prebuilt OS template from a list of many and had setup my first vps and switched to monthly nodes.
I found a bug causing the OS to not recognise the provided swapspace in the specific image I'd used but the knowledgable support team helped me identify and fix my installation and their base image without breaking stride.
I only really ever had one problem with vps.net
. Fairly regularly (almost monthly in the early days), my vps went down for a few hours with no explanation. It seemed to be up to me to first notice that it was down and then take action to get it back. This hasn't happened for 4 months, and even then it was less frequent than it used to be. They are continually making improvements - bring in new tech, upgrading and growing. So with the announced upgrades to the older cloud locations coming very soon bringing better monitoring and management, among other things, I am confident that these issues are in the past.
In addition to cloud servers they offer Cloud/Geo hosting and CDNs. I've not used these so I can't judge first hand but looking through the pricing structures and specs I see some great deals. For example, for what is effectively a global multi-location, reduntant and automatlcally scaleing web host you could be paying £15 per month.
One of my favourite things about vps.net
is unrelated to their excellent hosting technologies. It's in communications. You can email management directly - their email address is published. You can also actually reply to their email shots and rather than it boucing it gets read by a real person. Both of these actions result in questions being answered clearly and quickly and concerns being addressed.
All in all - 18 months on they are still my only host. I recommend them to friends as the first option and consider it my default option for any new projects. That says more than anything above.